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Atom Bank: Savings reviews

4.58
Based on 391 reviews, last reviewed 9th Sep 2024
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100% increase in 1 star reviews
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Latest highest rating:

5

Great app with great rates Atom is app only, and years ago it wasn't great. Rejoining this year; things have improvement massively. The app is more snappy and easy to navigate, ... Read more Reviewed on: 9th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024
Simon J's avatar
Simon J

About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (391)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

1
So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

I love atom.

5
I love atom. Easy to set up, easy to use, good rates, easy app, lots of choice and a human to chat to if you ever need one Reviewed on: 15th April 2024

Easy to set up a fixed account with Atom Bank

5
With Atom Bank, it was easy to set up an account with secure access. Once the deposit period closed, it was easy to see the interest that was being accumulated each month. It also had a great interest rate! And at the end of the fixed period, it was easy to transfer to another great product. Reviewed on: 15th April 2024

Very good rate, customer services excellent, app eas...

5
Very good rate, customer services excellent, app easy to use Reviewed on: 15th April 2024

This will be the second year I have used Atom Bank a...

5
This will be the second year I have used Atom Bank and I have found the online app useful and easy to use as I am not particularly a techie person at the age of 69! Also if I have come across something that I have not understood the customer services have answered my query incredibly quickly. Reviewed on: 15th April 2024

Fantastic app and super easy to open an account.

5
Fantastic app and super easy to open an account. Got in with a best buy savings rate to boot! Reviewed on: 15th April 2024

Easy to set up and great customer service when infor...

5
Easy to set up and great customer service when information was needed. Reviewed on: 13th April 2024

A favourite bank for saving..

5
Just good, reasonably simple app and savings rates are always competetives Reviewed on: 13th April 2024

Brilliant bank and service

5
Brilliant rate of interest compared to other banks! I absolutely love the fact that being an online bank means they have less overhead costs and this is truly reflected in the way they give back to their customers. I switched to Atom a year ago after my previous building society, who I had been with for 20 years, had subsequently reduced my interest rate to a non-competitive rate. Atom offer me a much higher interest than any bank. The app also has great security features and is very easy to navigate, with handy information such as the maturation date of my fixed saver readily available. They also send very good communications so I never miss the deadline to add funds to my saver. Thank you Atom! Reviewed on: 13th April 2024

Atom-the simplest,best internet banking .

5
Atom has been the simplest internet banking I have ever done.it is secure and the easiest to sign in.i use either voice or face recognition which I have never used on any other banking system.it is an immediate notification when you put money in and when withdrawing also so simple to transfer to your chosen bank. also it is immediate.cannot rate it highly enough for it's ease if use. The rates of interest for the easy access and the fixed savingss accounts are good and compete well with other banks by far,for a technophobe the best.easiest banking I have used.in the near future I will look into it and see if I can have my wages .so truly glad to have discovered it. It is so uncomplicated.fast and very fair interest.love it Reviewed on: 13th April 2024

Great Product.

4
Easy product to engage with from a from a company that understands that trust and professionalism are important. Offering competitive rates during an uncertain economic environment. Reviewed on: 13th April 2024

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