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Atom Bank: Savings reviews

Name: Savings
Rating: 4.37 (391 reviews)

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4.58

Based on 391 reviews, last reviewed 9th Sep 2024

50% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Great app with great rates Atom is app only, and years ago it wasn't great. Rejoining this year; things have improvement massively. The app is more snappy and easy to navigate, ... Read more Reviewed on: 9th September 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (391)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Great app with great rates

Atom is app only, and years ago it wasn't great. Rejoining this year; things have improvement massively. The app is more snappy and easy to navigate, and the accounts you can open in it have great rates. They also make it easy to have multiple fixed accounts, and offer short term accounts too; which is nice if you're saving with a date in mind. Reviewed on: 9th September 2024

** BEWARE - Unable to withdraw savings!

** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of my savings. Atom refused to allow me to with draw funds from the 1yr fixed saver account. They will only allow you to withdraw if you go through the 'Financial Hardship' process and they expect you to prove that you need the money before letting you withdraw. Who's money is it? So complaint made and now I'm off to log the complaint with the FCA. Reviewed on: 5th September 2024

Great savings’ rates and a very user friendly App

Great savings’ rates and a very user friendly App Reviewed on: 4th September 2024

Very simple to use app with great interest rates.

Very simple to use app with great interest rates. Reviewed on: 23rd August 2024

Really easy to open account

Really easy to open account, and see all details online Reviewed on: 17th June 2024

Great for savings

I have multiple savings accounts with Atom and they are always quick to send out information and a very easy product to set up in their app. Reviewed on: 6th June 2024

Easy and informative

Excellent clear communications. The App is well designed and easy to navigate. Answers to any queries are easy to find on the App and its intuitive nature means that your time is not wasted and frustration is kept at bay. The product descriptions are interactive and informative and the interest rates have always been competitive. The instant illustration of ‘what you right earn’ is really helpful and it’s not an’example’ figure as you can enter the precise amount you want to invest. Reviewed on: 24th May 2024

Instant confirm when you move money which I really l...

Instant confirm when you move money which I really like great app , easy to use and competitive rates for instant access as well as a variety of fixed - highly recommend ! Reviewed on: 24th May 2024

Easy to use app.

Easy to use app. Consistantly good products and competitive interest rates Reviewed on: 16th April 2024

System is easy to use and efficient

System is easy to use and efficient Reviewed on: 16th April 2024

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