Write a review

Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.8 (512 reviews)

View other Aviva products

3.65

Based on 512 reviews, last reviewed 20th Jan 2025

96% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Aviva is a scam insurance. Aviva is a scam insurance. If you can live them, do it as quickly as possible. They said I was involved in car accident, while I wasn't. Then they clo... Read more Reviewed on: 20th January 2025

Read all reviews Write a review

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Review Aviva: Car Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Aviva Car Insurance reviews (512)

Good renewal price for a change

Good renewal price which was very competitive - in the past I have found with some companies that the renewal goes sky high and I keep changing every year! Reviewed on: 16th August 2016

Approachable and great customer service

Aviva's customer service is fantastic and were happy to answer all my queries. Reviewed on: 15th August 2016

Car insurance dual

Good comprehensive cover for both my vehicles second year I have renewed with them. Documents available on my online account with relevant information and contact numbers etc. Reviewed on: 15th August 2016

Super Car Insurer

After my daughter had a car accident she was traumatised but Aviva sorted it all out very quickly, arranged a lovely courtesy car and gave her a very fair compensation package for her 'unable to repair' car. Reviewed on: 13th August 2016

Good quality service

I've been with Aviva for a few years now and I can't fault their service. They've been reliable and I've dealt with their call center a few times and they're very helpful. Reviewed on: 12th August 2016

Not what it says on the tin

Their "offers" come with a lot of conditions, and therefore very hard to redeem. Reviewed on: 12th August 2016

Good service - expensive renewals

really good service at every stage with the company - but the price was very high compared to others and in the end I couldn't justify the cost of staying with them the second year- which was a shame! Reviewed on: 12th August 2016

Excellent Customer Service

I have had car insurance with Aviva now for a few years and have thought about moving to another company sometimes. I always check around when my renew comes in to see if I can get a better deal. Some quotes appear cheaper but then when you add all the extras I already get they are much the same cost. I like the customer service at Aviva, there is always a helpful person to make sure you receive the information you want. No going around in circles getting passed around different department. Reviewed on: 9th August 2016

Great service and competitive price

Great price and high level of service Reviewed on: 8th August 2016

Fantastic

Fantastic cheap cover!! Plus the more polices you have with them, the better the discount Reviewed on: 6th August 2016

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Specialist Car Insurance
from ERS Motor 4.08 from 3 reviews
Car Insurance
from iGO4 3.29 from 3 reviews
Mobility Scooter Insurance
from Surewise 4.93 from 383 reviews

There's still more to see!

Aviva has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub