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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (553 reviews)

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3.70

Based on 553 reviews, last reviewed 20th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (553)

way to go!

Have had Aviva car insurance for a couple years now and so far they could give us the best price - way to go - Aviva! Reviewed on: 8th June 2017

Aviva Renewal

Got some competitors quotes saved 60 days before my renewal date. Also logged onto Aviva as a new customer for a price comparison. Best competitor quote was under £500 with the same extras. A new quote with Aviva over £800. Finally got my Lots of persistent phone calls and emails and texts in the days prior to renewal. I HATE this. Got offered a £20 online discount but only valid for one day. Renewal with them was cheaper than elsewhere and the only thing I hate is that the value of my car stated as between £500 and £1499. I'm concerned as trade in price is only £190-£250. Reviewed on: 4th April 2017

Fair renewal price

Received a renewal price from Aviva which didn't change from last year, so happy to accept. Never had to claim, or speak to anyone thus far, but their online platform does everything you need. Reviewed on: 22nd March 2017

Best price

The best price, though fingers crossed I won't have to find out how good they are in an accident! Reviewed on: 1st March 2017

No problems

We are with Aviva - Never had any problems - Touch wood! (y) I think they are great! :) Reviewed on: 28th February 2017

Calling up at every renewal

i'm with Aviva - they are ok - but wish they'd offer me deals without me having to ring up for them ! Reviewed on: 28th February 2017

Not loyal to any insurer really

I am with Aviva, but I change insurers almost every year in order to get the best deal. So I am not loyal to any insurer. Reviewed on: 27th February 2017

Very reasonable

Really good company always been very reasonable with me. When i get my bill i always ring up and they knock some money off for me Reviewed on: 27th February 2017

Will never leave!

I have used various car insurance companies but I was with Aviva when I had an accident. They were brilliant. I don't think I will ever leave them now. Reviewed on: 27th February 2017

New customers only rate

I'm with Aviva and haven't had any problems with them apart from the over inflated renewal price which I had to get knocked down to the 'brand new customer only' rate........ Reviewed on: 27th February 2017

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