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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.81 (550 reviews)

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3.72

Based on 550 reviews, last reviewed 1st Dec 2025

94% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Great value. Great value. Much cheaper than other insurance. Reviewed on: 7th October 2025

Latest lowest rating:

1

auto renewed me into a policy I didn't want auto renewed me into a policy I didn't want and charged me £28 to cancel it 2 days after the start date. Please can you arrange a refund of the charg... Read more Reviewed on: 1st December 2025

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (550)

Top service

A van rolled down a hill into my parked car. Aviva did everything for me arranged a hire car, my car was picked up for repair & dropped off afterwards. I didn't have to do anything, it was totally stress free, I was kept up to date by my own assigned insurance claim handler - can't fault them Reviewed on: 13th October 2016

great company

always get the best prices. very fast friendly service Reviewed on: 9th October 2016

Great company to work with

I like Aviva as they are easy to deal with Reviewed on: 9th October 2016

Great company

I recently renewed with Aviva and couldn't be happier. They have great prices and the best customer service Reviewed on: 8th October 2016

aviva

wouldn't use anyone else, very fair Reviewed on: 8th October 2016

Cheap

Cheapest by far! by several hundred pounds. Never had a problem with them. Reviewed on: 8th October 2016

Good price

Good prices and was quick to buy car insurance. Website easy to use. Reviewed on: 2nd October 2016

good renew price

it is really surprise when I found the renew deal is the best offer I could get in the market. it never happens before. You always needed to shop around to get best price. I have to say, Well Done, Aviva! Reviewed on: 30th September 2016

New Driver Cheap Insurance

Had 1 year NCD and the second year with Aviva worked out very cheap! Reviewed on: 26th September 2016

Competitive prices & 5* service

Great company service especially as can manage all online. Discounts given for multi policies & their regular Aviva advantages for discounts offers & further savings with other companies is great as well as the odd prize draw for rugby games. Reviewed on: 18th September 2016

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