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Aviva: Car insurance reviews

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3.62
Based on 519 reviews, last reviewed 6th Aug 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Good company Do what they say and good price. Very pleased for choosing Aviva to insure my car Reviewed on: 12th June 2025
Nicola 's avatar
Nicola

Latest lowest rating:

1

Absolutely dreadful and appalling customer service. Absolutely dreadful and appalling customer service.

 My elderly father contacted his insurance company after this company who he is with decided to ... Read more Reviewed on: 6th August 2025
Stephen F's avatar
Stephen F
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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (519)

aviva is amazing

5
I have taken out my car insurance with Aviva and it was the quickest, easiest and cheapest experience with a car company i've ever had. Reviewed on: 1st August 2016
candisse mckenzie's avatar
candisse mckenzie

great value

5
best price and quality car insurance Reviewed on: 1st August 2016
James Ross's avatar
James Ross

Very caring company

5
I have now been insured with this company for 2 years, the car premium paid is very competitive, for the level of cover given I have yet to find a lower quote, and am very satisfied with the service given. Reviewed on: 1st August 2016
Alan Plater's avatar
Alan Plater

Car Insurance Reviewer

5
when i had to claim they approved claim very quickly Reviewed on: 18th July 2016
Heather Shaw's avatar
Heather Shaw

Car Insurance Reviewer

4
Good customer service but pricey compared to other options Reviewed on: 17th July 2016
Mandy Hutchings's avatar
Mandy Hutchings

Car Insurance Reviewer

5
Really helpful, very polite staff. Good prices, but they are not on comparison sites you have to check separately. Claims dealt with quickly and efficiently. Reviewed on: 14th July 2016
Cherry Lloyd's avatar
Cherry Lloyd

Home Insurance Reviewer

4
They are expensive and uncompromising on negotiating price, but they are very easy to deal with. Reviewed on: 8th July 2016
Mandy Hutchings's avatar
Mandy Hutchings

Multicar insurance

4
I cannot recommend them enough if you are insuring more than one vehicle, I appreciate everyone's circumstances are different but I saved a couple of hundred quid this year by switching to them. My wife was already insured and it made sense to contact them. My only criticism is they are cheaper online than on the telephone and for some reason then cannot match the online price. Go via a cashback site and the deal gets better. Recommended Reviewed on: 29th June 2016
David Duran's avatar
David Duran

Simply the best cover possible topped off with the lowest possible premium

5
I had been with Aviva for my car insurance for approaching a year and my renewal was due.I signed into my on line account to check what the renewal premium would be expecting the worst to be astounded to see that in fact the premium for the next year was £3 less than the previous year.Not a great deal less but after reading forum horror stories of huge price hikes on renewal I was more than pleasantly surprised.A totally refreshing experience in this day and age. Reviewed on: 26th June 2016
Anthony Adamson's avatar
Anthony Adamson

Excellent renwal

5
My car insurance was up for renwal and they dealt with everything. I didn't have to do anything which with my busy schedule is fantastic. Reviewed on: 24th June 2016
Sam murray's avatar
Sam murray

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