Smart Money People Logo

Bank of Scotland: Classic Account reviews

3.99
Based on 110 reviews, last reviewed 7th Mar 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
49%
See only 4 star reviews
22%
See only 3 star reviews
15%
See only 2 star reviews
5%
See only 1 star reviews
9%

Latest highest rating:

5

Great bank Very informative and helpfull staff whenever I have a query. Reviewed on: 7th March 2025
Deidrejs's avatar
Deidrejs

Latest lowest rating:

2

Rubbish interest on Classic account Rubbish interest on Classic account, low interest on other accounts Reviewed on: 26th February 2025
David Paterson's avatar
David Paterson

About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

Bank of Scotland Classic Account reviews (110)

Review of the Bank of Scotland, Classic Account:

Excellent Account

5
Bank of Scotland came in and helped me when no one would. I was struggling t get a bank account that didn't charge a fee after losing my bank account with RBS. I had finally gotten a job, after a long period of unemployment, but it hinged on my getting a bank account. They were helpful quick and above all so respectful and made sure I was treated with the respect all are due. I cant recommend them enough. Reviewed on: 16th April 2019

Great bank

5
Very informative and helpfull staff whenever I have a query. Reviewed on: 7th March 2025

The Bank for a lifetime.

5
I opened my first bank account at the Bank of Scotland at 15 years old. Over 35 years later nothing has ever made me contemplate leaving for another Bank. Competitive in every way, but their customer service has always been the main benefit. From Business banking to personal banking, mortgage to insurance, they are always on hand to help. I have never had a bad experience. Cannot recommend them more. Reviewed on: 27th February 2025

Excellent

5
The staff are very helpful and understanding if you have a problem helping you understanding any problem you may have and explaining it so you know what you need to do Reviewed on: 26th February 2025

5 years of fabulousness!

5
I have been with bank of Scotland for five years now. I have had a secondary bank account with other banks in between. I always trust that bank of Scotland has the best intentions for me and my money. Overall, I feel very secure having bank of Scotland as my main banking provider and won’t be swapping from them anytime soon. Reviewed on: 26th February 2025

Basic, no-frills bank account

3
This account could appeal to anyone looking for a straightforward bank account that charges no monthly fee but also allows them to earn interest on their balance. You can also benefit from cashback at selected retailers and round up your card payments with the Save the Change feature. Reviewed on: 26th February 2025

Rubbish interest on Classic account

2
Rubbish interest on Classic account, low interest on other accounts Reviewed on: 26th February 2025

Good service

5
I have not had any problems or issues with my account. A speedy answer to any of my questions and help with anything I have asked. Reviewed on: 26th February 2025

Decent experience

3
Overall okay bank. Experience is not as smooth but its good. Reviewed on: 5th February 2025

Great bank, always helpful and can speak to human if...

5
Great bank, always helpful and can speak to human if needed Reviewed on: 29th May 2024

The pervasive impact of white mediocrity

1
The branch in Morningside Edinburgh is grossly inefficient and run by a manager who struts around with an iPad asking people inane things like, ‘how are you with the cash machine, alright?’, but he couldn’t help me to get a diary slot in his colleague’s diary to set up an Executor Account. The cashiers seem fine but don’t try to do anything out of the norm. Can’t do it online, can’t do it in branch so I will take my business to another bank. Reviewed on: 24th May 2024

Do you have a different Bank of Scotland product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Bank of Scotland has a range of products available. Check the ratings of each product to find the right one for you. View all products