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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (301 reviews)

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3.91

Based on 301 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

2

I could to use credit card only month and card suspe... I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (301)

Review of the Barclaycard, Platinum Credit Card:

Generally good but some issues using it abroad

I have had this card for several years but I have had a few issues with it. Barclaycard say that you don't need to inform them if you are going away yet I always do as I choose not to take my mobile or computer with me when I travel abroad so I can't be contacted. One example of a problem was that after a trip to Iceland I came home to find several messages left on my landline to say someone had attempted to use my card fraudulently. I cancelled the card, paid for a credit check and worried a lot about what may happened but it eventually turned out that it was when my partner and I had had several unsuccessful attempts at using a 'pay at the pump' petrol station in Iceland. Yet Barclaycard hadn't previously been able to give us any details of the so called 'fraud' which caused us so much worry. I ended up taking out another credit card with a different company just to use abroad that allows you to put your travel details into their website. Other than that they are a good card provider. I can't comment on their interest rates as these days I just use it as a safe way to pay online and I pay the bill immediately. Reviewed on: 6th May 2016

Easy peasy

So simple to apply online. About 10mins later we were the proud owners of a Barclaycard. Reviewed on: 4th July 2019

Easy to use

Great customer service and app. Great functionality and good interest rates Reviewed on: 21st June 2019

No problems at all

Been with barclaycard platinum for several years and everything has gone perfectly, including reasonable increases to my credit limit. Reviewed on: 6th June 2019

Easy Set Up and Good Customer Service

Good communication and easy to speak to on the phone unlike some other banks. Frequent offers and deals on credit card for periods of interest free spending. Would recommend. Reviewed on: 16th May 2019

Great company

Barclaycard have been very helpful and friendly, with wonderful customer service and a very user-friendly app. Reviewed on: 30th April 2019

It works without much trouble :-)

Good communications and haven't had any major problems. Reviewed on: 30th April 2019

Hassle free

I have had a card for over 10 years and never had any problems Reviewed on: 21st April 2019

Excellent fraud prevention and good cashback

Barclaycard is very sharp with fraud prevention, the cashback comes in handy, customer service and online portal are both great Reviewed on: 16th April 2019

Great and positive

Easy to use. Swift process setting up a account. Great company. Reviewed on: 15th April 2019

Efficient

Straightforward, does exactly what I need. Reviewed on: 9th April 2019

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