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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.98 (306 reviews)

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3.87

Based on 306 reviews, last reviewed 3rd Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

Great offer, smooth approval process Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my ... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Cannot trust anymore I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order ne... Read more Reviewed on: 8th February 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (306)

Review of the Barclaycard, Platinum Credit Card:

safe credit card

some good transfer rates from time to time Reviewed on: 8th April 2023

Hassle free

I have had a card for over 10 years and never had any problems Reviewed on: 21st April 2019

Excellent fraud prevention and good cashback

Barclaycard is very sharp with fraud prevention, the cashback comes in handy, customer service and online portal are both great Reviewed on: 16th April 2019

Great and positive

Easy to use. Swift process setting up a account. Great company. Reviewed on: 15th April 2019

Efficient

Straightforward, does exactly what I need. Reviewed on: 9th April 2019

Treat customers unfairly

Despicable, borderline illegal, treatment of customers. As a loyal customer of over 20 years I asked to switch to a more suitable card and was told I wasn't allowed and had to close my account for 6 months and reapply. Using their Platinum card meant high interest and no benefits. I wanted to switch to their Platinum Cash Plus (cashback and better travel fees) but was refused on the grounds of being an existing customer. On complaining, I was told they were going to close the complaint immediately as 'there was no way they would change their policy'. Took 15 minutes on a call to finally get my account closed after 3 people asked me to repeat why I was leaving. Website is a nightmare to use. Recent changes to the login process are unbearable and whenever I try to pay in full it tells me that would put my account in credit. I have to guess how much I can pay off without triggering the error message. Moved to First Direct who treat their customers fairly and with respect. Won't be using Barclaycard ever again. They treat their customers with contempt, as if we don't have any choice as consumers. It's not the 80s anymore Barclaycard. Reviewed on: 30th March 2019

RIP off

I got my Barclay card in 2016 I was told it was a min payment of £5 when I applied for the card , throughout the years every month I would receive a late payment charge even though I pay it on time , when I called to find out why , I was told I was provided with false information , and have been over charged £300 , after a hour on the phone going through every single statement over 3 years I was fully reimbursed, absalutly shocking Reviewed on: 7th March 2019

High minimum repayments but good overall!

I find that the minimum payments on Barclaycard are a lot more than other credit card companies. They do tend to put limits up regularly and this can be a down side to having one if you are not responsible when using the card. Overall I like the freedom of having my Barclaycard for emergency use! Reviewed on: 10th February 2019

Card Services

Since l have this card l have enjoyed unlimited shopping home and when l am on holiday. It is very rewarding and l will recommend Barclayscard for everyone as it is very convenient to carry around. Reviewed on: 2nd February 2019

Bulgaria

Perfect for us Reviewed on: 30th January 2019

The best banking app in the market.

It's fab! The customer experience and functionalities offered are on the spot. Reviewed on: 29th January 2019

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