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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (301 reviews)

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3.91

Based on 301 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

2

I could to use credit card only month and card suspe... I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (301)

Review of the Barclaycard, Platinum Credit Card:

Generally good but some issues using it abroad

I have had this card for several years but I have had a few issues with it. Barclaycard say that you don't need to inform them if you are going away yet I always do as I choose not to take my mobile or computer with me when I travel abroad so I can't be contacted. One example of a problem was that after a trip to Iceland I came home to find several messages left on my landline to say someone had attempted to use my card fraudulently. I cancelled the card, paid for a credit check and worried a lot about what may happened but it eventually turned out that it was when my partner and I had had several unsuccessful attempts at using a 'pay at the pump' petrol station in Iceland. Yet Barclaycard hadn't previously been able to give us any details of the so called 'fraud' which caused us so much worry. I ended up taking out another credit card with a different company just to use abroad that allows you to put your travel details into their website. Other than that they are a good card provider. I can't comment on their interest rates as these days I just use it as a safe way to pay online and I pay the bill immediately. Reviewed on: 6th May 2016

I love it!

You are more flexible in what you buy and you get cash back with your purchases Reviewed on: 11th January 2019

Excellent product

Excellent offers & security protected Reviewed on: 6th January 2019

They listen

When I called them they are very good. Reviewed on: 17th December 2018

Good

Very good service and got 0% money transfer offer Reviewed on: 9th December 2018

Very good

Used for shopping,unexpected bills and money transfer. Reviewed on: 7th December 2018

Great card good intrest rates

Love this card its has low interest rate Reviewed on: 7th December 2018

Always helpful

Good customer service. The managers on the phones always accommodate me when needed for example my direct debit changing due to starting a new job. Rather than put charges on they will void them for a good reason. However my previous credit card did not change my direct debit in time and still put loads of interest on. That is why I would recommend them. Reviewed on: 7th December 2018

Best Credit Card

Best card for fair interest rates and interactive app Reviewed on: 7th December 2018

Always excellent service

There have been times over the years when I have had to phone the help line when scam payments have gone through my account. The Barclaycard customer service people make it so easy for me, and I have never had to worry about being charged for the fraudulent amount going through the account. I trust them totally, as well as Barclays. Online banking is a pleasure, and I no longer stress about anything financial these days. Reviewed on: 7th December 2018

Well organised

The best service ever I had never seen Reviewed on: 7th December 2018

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