Fancy a chance to win £1,000? Share your insurance feedback and make your voice heard.Vote in the Insurance Choice Awards

Barclays Premier Current Account Reviews

Ratings based on 23 reviews Last review 3 months ago

Barclays Premier Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Premier Current Account reviews to find out what life as a Barclays customer is really like....

Read Full Description

Barclays Premier Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Premier Current Account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays Premier Current Account reviews. Together, we can make financial services work better for everyone.

5 10
4 6
3 3
2 2
1 2

Our Smart Money People 360° Rating

NOT RATED
Combines our customer review data set with wider market analysis. Find out more here.

Your Premier Current Account Reviews (23)

22nd April 2018

Everything has been sorted the easiest way

There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30...

Read more

There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30 min someone from Barclays contacted me by phone to help me sort out this problem. Everything has been done extremely easy way with apologising and compensation from Barclays. I am a Barclays' customer since 2009 I think and I am absolutely satisfied with its service. Thank you

11th February 2018

Very happy but a little guilty

We have taken up premier banking when offered to us. However, I feel really quite guilty in terms of being offered to be first in the queue if we call. What is this about? We are really happy with Barclays but this seems injust.

1st February 2017

Changed something that worked fine before

Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it...

Read more

Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it better.

24th December 2016

ok for some

ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming...

Read more

ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming expensive for what it is.
I had the travel pack extra as I was going on holiday and wanted to make use of their Dragon pass which allows access to a lounge with food and drink available. On arrival at Manchester airport however both of the lounges were full and we weren't allowed in. On our return flight from Crete was a joke as the lounge wasn't even open! I tried to contact Barclays on my return to complain about this and reduce my package to the basic one, the man on the phone was less than helpful, told me I could change it but their system was down and I would have to phone back another time, he didn't even acknowledge the problem I had at the airports.
In the New year I will be reviewing this premier account to see if it would be cheaper to have separate insurances separately and then change my account.

1st December 2015

Customer Service

As usual great customer service from the premier banking team, I recently lost my debit card - I was able to order a new one through the APP, it came in 3 days and the team called me me to check I'd received it.

3rd October 2015

Poor customer care

I have just changed mobile phones. The banking app would not allow me to re-register. I called the...

Read more

I have just changed mobile phones. The banking app would not allow me to re-register. I called the helpline.

I was quite clear that I wanted to reactivate an existing registration as I was not in a position to create a new registration

Guess what my registration was deleted and I have to make a new one but I can't as I don't have their card reader with me

Well done Barclays well done !

29th April 2015

friendly useful upscale

Good standard of employees, knowledgeable and with attention to detail in the Premier Banking Service. Could be a bit more flexible to accomodate customer timetable. Innovative and customer oriented account. Gives lots of extras and freebies.

10th February 2015

more great ideas from Barclays

Just got an email from Barclays and in it was the fact they've launched an app called a digital driving licence to help people learn about tech and even learn some basic code - great idea

1st February 2015

This is an amazing account and I love every aspect of it, Barclays customer service is second to none!

Barclays customer service is second to none, I have been a customer for twenty years through good times and bad and they have been amazing throughout, I would recommend Barclays to anyone wanting great products and service, Infact I'm always spreading...

Read more

Barclays customer service is second to none, I have been a customer for twenty years through good times and bad and they have been amazing throughout, I would recommend Barclays to anyone wanting great products and service, Infact I'm always spreading the word and telling people to join Barclays! #Bestbankever!

22nd December 2014

awful

Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was ...

Read more

Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was told I would receive no compensation! I reminded the this was twice in 2hours and I had been a customer for over 20years which was of no interest to them whatsoever - my response... Account closed next working day!

24th November 2014

Replacement Debit Card

Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year...

Read more

Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year old!!!

Through my Barclays Mobile APP I was able to report the card lost, cancel it and order a new one in less than a minute. The new card arrived with me within 3 working days. Really easy, really useful, excellent service.

Articles related to Barclays