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Barclays Premier Current Account Reviews

Ratings based on 18 reviews Last review 9 months ago

Barclays Premier Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Premier Current Account reviews to find out what life as a Barclays customer is really like....

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Barclays Premier Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Premier Current Account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays Premier Current Account reviews. Together, we can make financial services work better for everyone.

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Your Premier Current Account Reviews (18)

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1st February 2017

Changed something that worked fine before

Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it...

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Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it better.

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24th December 2016

ok for some

ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming...

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ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming expensive for what it is.
I had the travel pack extra as I was going on holiday and wanted to make use of their Dragon pass which allows access to a lounge with food and drink available. On arrival at Manchester airport however both of the lounges were full and we weren't allowed in. On our return flight from Crete was a joke as the lounge wasn't even open! I tried to contact Barclays on my return to complain about this and reduce my package to the basic one, the man on the phone was less than helpful, told me I could change it but their system was down and I would have to phone back another time, he didn't even acknowledge the problem I had at the airports.
In the New year I will be reviewing this premier account to see if it would be cheaper to have separate insurances separately and then change my account.

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3rd October 2015

Poor customer care

I have just changed mobile phones. The banking app would not allow me to re-register. I called the...

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I have just changed mobile phones. The banking app would not allow me to re-register. I called the helpline.

I was quite clear that I wanted to reactivate an existing registration as I was not in a position to create a new registration

Guess what my registration was deleted and I have to make a new one but I can't as I don't have their card reader with me

Well done Barclays well done !

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1st February 2015

This is an amazing account and I love every aspect of it, Barclays customer service is second to none!

Barclays customer service is second to none, I have been a customer for twenty years through good times and bad and they have been amazing throughout, I would recommend Barclays to anyone wanting great products and service, Infact I'm always spreading...

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Barclays customer service is second to none, I have been a customer for twenty years through good times and bad and they have been amazing throughout, I would recommend Barclays to anyone wanting great products and service, Infact I'm always spreading the word and telling people to join Barclays! #Bestbankever!

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22nd December 2014

awful

Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was ...

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Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was told I would receive no compensation! I reminded the this was twice in 2hours and I had been a customer for over 20years which was of no interest to them whatsoever - my response... Account closed next working day!

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24th November 2014

Replacement Debit Card

Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year...

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Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year old!!!

Through my Barclays Mobile APP I was able to report the card lost, cancel it and order a new one in less than a minute. The new card arrived with me within 3 working days. Really easy, really useful, excellent service.

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20th October 2014

An account that has grown with me from graduate to business founder.

Barclays never give me a reason to grumble. I find their call centre staff excellent and online tools easy-to-use. I am really happy with the perks that I get from my account and they have always provided excellent advice and support. Everything from...

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Barclays never give me a reason to grumble. I find their call centre staff excellent and online tools easy-to-use. I am really happy with the perks that I get from my account and they have always provided excellent advice and support. Everything from managing an overdraft as a student to commercial business services now, as a business owner. I highly recommend!

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