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Barclays: Premier current account reviews

Name: Premier current account
Rating: 4.13 (118 reviews)

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4.13

Based on 118 reviews, last reviewed 17th Apr 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

17%

Latest highest rating:

5

Impressive service Have been very impressed with Barclays since taking out a premier current account. The customer service line is always answered quickly and the staff ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

2

highest interest rates and zero backing to what they... highest interest rates and zero backing to what they commits. Reviewed on: 17th April 2026

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Premier current account reviews (118)

Okay

Barclays meet my needs on a day to day need, not sure that their systems and management truly acknowledge and meet my particular needs. Having been a customer of theirs for a number of years you would think that they would know my personal requirements and be able to meet and accommodate them, this is not the case; it one fit model for all needs! Shame, Reviewed on: 6th April 2023

Great

Good personal service always attentive and there when I need them Reviewed on: 5th April 2023

Top class

Have everything at hand. Premium rates and good customer experience Reviewed on: 16th March 2023

Excellent service

Feel very happy regarding my relationship with this bank for over 25 years, They provide a excellent service and provide very good choice of investment opportunities Reviewed on: 16th March 2023

Just perfect.

Good with attention to personal needs. Reviewed on: 8th February 2023

Cesspit

pathetic costumer service and no reason to have this account whatsoever Reviewed on: 16th December 2022

Not worth the paper it's written on

Premier used to be a great service, but Barclays have gradually cut the benefits to virtually zero. All you get now is a black debit card, a higher cash withdrawal limit and a free £500 overdraft. Oh, and UK call centres. Reviewed on: 19th August 2022

Shocking service - still - if you have Barclays Premier

They make a song and dance about their 'Premier Banking' service. Might as well walk to a bank instead of calling them given it takes so long for someone to pick up. They love to block random payments. They also apparently charge people for Premier Banking when they have less than X amount with Barclays or their salary payments are less than Y. I can't imagine ever paying for this service. No perks either, which you get elsewhere. I'll be moving soon. Reviewed on: 18th July 2022

New charges from Seotember 2022

I never signed up for a Premier current account.I earn 27p per month on my cash is paying 0.05% so object to a monthly charge of 20 pounds Reviewed on: 30th April 2022

Good clear trustworthy banking

I have been a happy customer for 30 years. Any correspondence is clear and relevant. The mobile app is regularly updated to include more services. I appreciate the rewards scheme too. Reviewed on: 26th March 2022

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