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Barclays: Premier current account reviews

Name: Premier current account
Rating: 4.16 (119 reviews)

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4.16

Based on 119 reviews, last reviewed 21st Aug 2026

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

Latest highest rating:

5

Excellent customer service I have been a Barclays customer for over 15 years, and my experience with Barclays has always been brilliant. The bank is very easy to deal with, and ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

2

highest interest rates and zero backing to what they... highest interest rates and zero backing to what they commits. Reviewed on: 17th April 2026

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Premier current account reviews (119)

Best Bank

Best Bank, with best online presence and banking app, simple and effective to use. Reviewed on: 26th February 2025

It’s a brilliant bank with clear governance and comp...

It’s a brilliant bank with clear governance and complaint to the spirit of the law Reviewed on: 10th February 2025

A disaster of a bank.

I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volume, high value. Following a flurry of generic letters telling me an account I had applied for had not been successful - I hadn't applied for anything - I then lost access to two currency accounts despite calling the bank to try to understand what the letters concerning a 'client premium account' were about - I was told that other clients were having similar issues and to ignore them!! I did. I then lost access to two currency accounts. I have made 3 further calls to try to resolve this with no success - in the meantime I have no access to the funds. I would never recommend this bank to a small business. They do not help - they hinder. Their approach is always heavy handed and aggressive. I am disappointed and astonished and furious with the actions taken. How can a bank withdraw access to accounts that have been used for years - funds that are not theirs? Is this legal? For now all I can do is continue to fight. Reviewed on: 25th May 2024

Very easy to use account.

Very easy to use account. Friendly customer service. Reviewed on: 17th April 2024

The professionals account

The account is ideal for busy professionals Reviewed on: 12th April 2024

occasional problems getting in touch

occasional problems getting in touch Reviewed on: 16th February 2024

Barclays Premier is excellent customer service

The Barclays premier service is very good, I can easily arrange a call back through the app and speak to a real UK based human for advice at any time. The rates aren't always the best but I retain the current account for this service as it's really invaluable. I also find the app really good compared to other banking apps. Reviewed on: 15th February 2024

Just brilliant service

I have used Barclays Premier Banking on a number of occasions in recent years. We have a home in the UK and also in County Mayo, Republic of Ireland. It is necessary to move money from my Irish account to my UK account and visa versa. If I have run into any issues, which I did today and had the need to call I have never once experienced anything but the very best service. The staff are very helpful and go the extra mile. Well Done!!! Reviewed on: 6th October 2023

Competent. But at a price.

Been with Barclays since I was a kid. Always had helfpul support from their staff, my most recent was regarding USD. I complained that they don't pay credit interest, and the women looked on line then suggested that I try a different one of the Big 4. I did and now am moving my USD a/c to Lloyds! The Premier a/c used to give free coffees at Cafe Nero. Last year my wife received a lovely tea set - tea pot, cups and a variety of teas. Their black debit card can be exchanged for one with a photo of your choice on it. Otherwise I see little value - even the cash point withdrawals are lmited by the machines rather than the card. Reviewed on: 18th July 2023

Good service

Good service, upgraded me to premier account, no complaints. Reviewed on: 17th June 2023

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