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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.2 (219 reviews)

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2.76

Based on 219 reviews, last reviewed 8th Oct 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

40%

14%

35%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

Constant ID reviews. Constant ID reviews are asked for. No matter how often you send the info. they dont seem to file it away or bother to read it. We have been with them... Read more Reviewed on: 8th October 2024

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (219)

Review of the Barclays, Business Banking:

I would give zero stars if I could.

I would give zero stars if I could. I have a small business and opened a Barclays business account. They phoned me out the blue and said they were from Know Your Customer team and asked for birth date, mother’s maiden name… I said sorry I don’t know who you are, was a bit rude and hung up. They then put a red mark against my name and account and for over a year have been demanding details about the business - making me complete forms of information, repeatedly said there’s missing details. They have frozen access to my bank account over 25 times in the last year. I’ve spent weeks worth of time talking to them to unfreeze it so I can pay people and receive income… it’s been awful. I have contract that pay in so it’s hard to switch banks. I put in a complaint and they closed that after two days without talking to me to resolve anything. Stay away from them if you are thinking of using them. This is harassment and I’ve thought of giving up on the business at times when I’ve been trying to pay things only to find my account frozen and it’s an hour wait in call centre queue to explain the issues yet again… Reviewed on: 25th September 2024

Waiting for months for final statements

Barclays were ok for small business use. We switched away because they have horrible ethics, a mediocre service, and are expensive. Months after switching, we're still chasing our final statements. Barclays promised to send them, but the last time we called, they hung up on us. Dinosaur brands can't afford this bad customer service, and I'm glad we switched. Reviewed on: 14th September 2023

recommend 100%

you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Worst bank ever

The banking experience with Barclays is awful. From long wait times either physically in the bank or on telephone banking (expect to wait at least an hour, if it cuts off they don’t call you back, so you do another hour), to insisting on paper communication (talk about sustainability), this bank is antiquated, and its systems and processes are not fit for purpose. Reviewed on: 6th July 2023

BLUE REWARDS SAVER 3% AND RAINY DAY SAVER 5%

EXCELLENT SAVERS WHEN YOU JOIN BLUE REWARDS, MUST HAVE, GREAT RETURN COMPARING WITH OTHERS... Reviewed on: 20th April 2023

good app - easy to use

Easy to use, good display. I just wish it was quicker at times. Reviewed on: 11th April 2023

Business account at Barclays

I am a small business owner and have transferred my account to Barclays, it was so easy . despite not having a local branch the help available online and over the telephone has been most professional, helpful, accurate and speedy. I delayed moving my account as I thought it would be so much hassle , I should have moved it earlier. Well done Barclays especially Sonya at the drop in centre at Southwick Reviewed on: 11th April 2023

Nice people ... poor products and processes

Nice people ... poor products and processes Reviewed on: 6th April 2023

The Worst Bank in the UK if not World

Barclays you cannot trust with your money. I had issues with them they completed review and certified me free from faults but still held unto my money that I need another new review to prove they can release my money to me... why not review all at once since the aim of the customer is to collect their money. Reviewed on: 11th March 2023

Cant get better

Barclays are on the ball with 7days seek help and advice , you wont find a better business bank to look after your account , 1st class all the way . Reviewed on: 9th March 2023

Outstanding service

The people at the North Street branch in Rugby, Warks. are simply the best. Always attentive to my needs. Reviewed on: 9th March 2023

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