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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.19 (220 reviews)

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2.81

Based on 220 reviews, last reviewed 14th Jan 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

40%

14%

35%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

Be prepared for interrogation Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the compan... Read more Reviewed on: 14th January 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (220)

Review of the Barclays, Business Banking:

Be prepared for interrogation

Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the companies house and took them 3 days to update...then once done I get integrated for my beauty company.....then when done and tried to pass the identity I had to go into the branch and they told me my water bill will not be accepted....then when I had my broadband bill on phone they said it had to be paper copy so I told them to print it they refused....anyway once I sent the print they took pictures of me and my passport then I was told it will take another 7 days to approve. So I have told them to cancel the whole thing....went to wise account opened with 1 hour. Reviewed on: 14th January 2025

Worst on line systems I've ever encountered

We decided to move to Barclays because our local Lloyds branch had closed, but having applied in September 2018, it was months before our account was open - and it's been problems all the way! We have been in business since 2012 and have a first class credit history, with no defaults and all loans now repaid over 12 months ago. We had a working overdraft of £3,000 with Lloyds, used on only two or three occasions for a very small amount and for just a few days, but Barclays refused to provide any overdraft facility at all and issued us with a Barclaycard instead - and the online system for that is even worse than the on line system for our current account! Barclays don't understand the fundamental requirements of bank account administration. For example, their on line statements don't even show the type of transaction - so when I am trying to reconcile our account I have no idea whether the ''money out'' has been paid by card, DD, standing order, BACS or on line payment! Also I can reconcile to a balance at the end of the week, but when I try to reconcile at the end of the following week, I often find that Barclays have retrospectively juggled the previous week's transactions and the balance which I previously reconciled to has disappeared completely! ASK ANY ACCOUNT AND THEY WILL CONFIRM THAT BARCLAYS ARE FLOUTING THE MOST FUNDAMENTAL ACCOUNTING RULES - and they are making a simple job of reconciliation into an impossible nightmare. To cap it all, Barclays have already closed the local branch on Thursdays and rumour has it that, like Lloyds, Barclays will soon be closing their local branch. What a costly and frustrating waste of time this has been for our small business. I totally agree with the other comments on here about useless customer service, ''help line'' representatives whose responses are incomprehensible, let alone useless and feedback which is totally ignored. Reviewed on: 1st April 2019

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Excellent

Quality service, value for money. Reviewed on: 7th February 2019

Good for the go ahead

Keeps in the banks for interest. Will know your best intentions does keep your luck for future savings. Not bad For a long story. Reviewed on: 7th February 2019

best banking experiance

banking with Barclays, secure, fast, professional Reviewed on: 5th February 2019

King of Business Enterprise

When approaching applying for a business bank. Having banked with them wasn't only quick adaptable friendly. Having been with them for Five years in times of high inflation the rates have been entirely affordable even to say acceptable. Would highly recommend them for start up speciallize sole trader partnership small enterprise businesses entrepreneurship development trades. Reviewed on: 2nd February 2019

poor

poor recommended no poor poor Reviewed on: 31st January 2019

99.9% PERFECT

ITS REALLY, REALLY GOOD ALL THE TIME. A WEALTHY BUSINESSMAN TOLD ME, 'YOU NEED TO BANK WITH BARCLAYS'. HE WAS RIGHT, I DID & I'VE NEVER LOOKED BACK. Reviewed on: 25th January 2019

RECAP SERVICES LTD

Barclays Bank is a Bank that Bank Nothing but Security. Barclays will always be in support in anyways of your needs and they will never turn away the hand of support for your business any time any day, The Business support Bank of our generation Barclays Bank. Reviewed on: 22nd January 2019

cool

awesome , secure, easy , trust worthy Reviewed on: 21st January 2019

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