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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.17 (223 reviews)

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2.79

Based on 223 reviews, last reviewed 16th Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

13%

35%

Latest highest rating:

5

Easy to bank on the app and online, handy tools for... Easy to bank on the app and online, handy tools for smooth transactions. Great reassurance when confirming payees details. always helpful people when ... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

customer service is plain awful Due to continued incompetence we changed our bank from Barclays - absolutely awful bank to deal with Reviewed on: 10th April 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (223)

poor

poor recommended no poor poor Reviewed on: 31st January 2019

99.9% PERFECT

ITS REALLY, REALLY GOOD ALL THE TIME. A WEALTHY BUSINESSMAN TOLD ME, 'YOU NEED TO BANK WITH BARCLAYS'. HE WAS RIGHT, I DID & I'VE NEVER LOOKED BACK. Reviewed on: 25th January 2019

RECAP SERVICES LTD

Barclays Bank is a Bank that Bank Nothing but Security. Barclays will always be in support in anyways of your needs and they will never turn away the hand of support for your business any time any day, The Business support Bank of our generation Barclays Bank. Reviewed on: 22nd January 2019

cool

awesome , secure, easy , trust worthy Reviewed on: 21st January 2019

Helpful, Safe

Answered all queries within a reasonable amount of time, explained each step of the process. Really helpful. Reviewed on: 18th January 2019

Improved

Barclays are making progress in their app, if they can allow business to make the same decisions and information as their personal banking customers I think they will have cracked it. Reviewed on: 18th January 2019

Best business banking

Easy to use online business banking service with low charges Reviewed on: 17th January 2019

great service

always accessable very clear and simple to use from anywhere Reviewed on: 17th January 2019

Website very easy to use

Website easy to use. Easier to make payments than on other banks websites. Reviewed on: 16th January 2019

Low tech, high fees. Wish we'd started elsewhere.

It's hard to pick out one or a few little things that explain my great displeasure with Barclays business banking over the past 6-10 years. I will just say that I have never had a pleasant experience doing anything with them, unlike with the Nationwide where the simplicity and ease of doing this is at times a joy. Occasionally it's possible to get things done with Barclays, but it's usually a struggle and I try to delegate the work to other people to avoid the grief. I wish we'd gone with a different bank when we set up the business. A few particular faults: Branches are overcrowded and staff often unable to help. The staff are not at fault, it's the bank's rules and understaffing that are tying their hands. Lots of charges and little extras that you wouldn't expect. Commission charges on $ and € purchases are ridiculous. We had to take another card elsewhere. Terrible website that makes doing simple things difficult. It's more set up to advertise than to complete basic tasks like paying people. The log-in pages are unreliable, built with inappropriate technology. The mobile app is also not as good as they say it is. e.g. try paying people from a long list of payees. It's like they've not actually used the app to do anything, just built a bare minimum app then put loads of money into promoting it instead of improving the user experience. Reviewed on: 16th January 2019

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