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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.17 (223 reviews)

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2.79

Based on 223 reviews, last reviewed 16th Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

13%

35%

Latest highest rating:

5

Easy to bank on the app and online, handy tools for... Easy to bank on the app and online, handy tools for smooth transactions. Great reassurance when confirming payees details. always helpful people when ... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

customer service is plain awful Due to continued incompetence we changed our bank from Barclays - absolutely awful bank to deal with Reviewed on: 10th April 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (223)

Dreadful experience

I am a Premier Customer. Recently decided (to my dissapointment) to open a new business account with Barclays. Zero communications, worst branch service ever received (unable to make a transfer of my own from my own account in branch in person after over 1.5 hours spent in branch; no reason given; still unresolved after 2 months!!!). If you want to do business, do it with anyone, but Barclays... :( Reviewed on: 15th January 2019

Barclays Bank

Barclays business account is easy to use with transparent charges Reviewed on: 12th January 2019

Barclays Mobile App Not Fit For Purpose

Now that our local branch has closed we have no way to pay in cheques. The mobile app will only allow 4 cheques per week, no cheques over £500, and the worst part is the long and tedious process of scanning the cheque, which rarely works first time, can sometimes take three or four attempts, has a whole range of interesting new error codes and excuses, is often completely missing from the app altogether, and to top it all we are still charged £1.50 to pay them in. It is even more frustrating than trying to stay logged into their internet banking on the computer for more than 60 seconds. Reviewed on: 10th January 2019

Great And trusted bank

I find Barclays bank so easy to deal with both in the bank in person and using their online banking facilities Reviewed on: 9th January 2019

The Barclays banking app makes managing you business alot easier

Great business tools to help monitor your bank account and make payments on the move. The app "call" feature is great a most of the security is pre completed by you being logged into the app when you need to speak to someone. Reviewed on: 8th January 2019

Great service

We have great service from our local Barclays branch in llandrindod wells, our local bank manager Howard is always available and willing to help Reviewed on: 1st January 2019

Personal Service

A dedicated manager who helped us through setting up our business banking and mortgage. Excellent personal service. Reviewed on: 30th December 2018

Big, complacent & unsatisfactory

The focus of this rant is Barclays online banking. It's optimised for the benefit of the bank, not for that of the users. Its unreliability suggests that 'upgrades' are released without exposure of the 'enhancements' to real users (as opposed to business analysts who think they understand how users work) and without adequate testing. Worse, Barclays is demonstrably uninterested in customer feedback. They should get an award for originality in making them themselves uncontactable. Why do I stay with Barclays? Simple - better the devil you know than the one you don't. Reviewed on: 27th December 2018

Business Banking online

Very easy to use. All information easily accessed. Cannot see many ways to improve. Excellent user experience and charges are very low. Reviewed on: 23rd December 2018

Barclays Business banking

Exellent service with Barclays Business banking Reviewed on: 21st December 2018

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