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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4823 reviews)

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4.45

Based on 4,823 reviews, last reviewed 17th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4823)

Review of the Barclays, Current Account:

It's very good service

It's very good service it's very good service Reviewed on: 7th December 2018

Easy to contact and setup

It was easy to contact them and get an appointment via their video chat. I managed to set up our joint account and after this a child savings account all in a very timely manner. The staff were also very friendly Reviewed on: 10th March 2023

Loan

I don’t know , fast loan. Reviewed on: 10th March 2023

Premier Bank Account

Solid format and procedures for on-line banking and a very good experience of telephone banking. Blue rewards is a faff but a necessary evil for the competitive Rainy Day Saver. Some good ISA offers but transfers in currently disappointlingly slow. Reviewed on: 10th March 2023

Branch closed

The only branch for miles has closed down means changing banks. after 25 years Reviewed on: 10th March 2023

met scammers

I have been a client of this bank for more than five years. For five years I had no reason to contact the bank for help. And then a month ago I came across scammers. The scammers turned out to be very clever and it took me about a month to discover the fraud. Friends advised me to contact my bank and ask for help in returning the money. I did just that, I called the bank on the same day and was ready to wait a long time to connect with the operator, but, to my pleasant surprise, I was connected to the operator in just two minutes. I received a highly qualified service, being an ordinary client of the bank, I received a VIP class service (the operator communicated very politely and courteously, the bank operator thoroughly studied the situation, checked all the data I provided, and during the day the bank returned the money that I paid to the scammers!) I I am very grateful to the employees of the bank and the "term and condition" of Barclays Bank. I felt the reliability and security of the bank! I am very glad that I am a client of a reliable bank. And I will always recommend Barclays Bank as the best bank in England. Reviewed on: 10th March 2023

Could improve

I’ve banked with Barclays for over ten years, I have found that even though I deposit money every week and every month, there are no rewards for this loyalty. Good points are that it operates on a Saturday and that it is secure. Bad points are trying to get through to someone via the automated phone lines or online chat for something as simple as changing address, proved to be very difficult. Overall it is a steady bank but there’s definitely room for improvement. Reviewed on: 9th March 2023

Good Bank

Reliable Bank, does the job............. Reviewed on: 9th March 2023

Online banking is a dream

Fantastic app makes taking care of finances super quick and very easy to use, even for older, less tech savvy me! Reviewed on: 9th March 2023

Best

The best company ever!!!!!!!!!!!!!! Reviewed on: 9th March 2023

Awful in branch experience

Terrible experience in the Lancaster branch recently. They no longer have cashiers or a counter. I was expected to pay a bill using a machine similar to an ATM - the bill was for Barclaycard and bore a QR code which the machine is supposed to scan. The machine didn't scan it - on speaking to a male member of staff (40's, glasses, balding, didn't get his name as he disappeared quickly) I was told that I'd have to type the number in myself. No apology for the machine not working as it should. No interest in my honest feedback. He walked off and his other male colleague just smirked throughout the interaction without offering to help. I have since closed my Barclaycard and Barclays Bank accounts via the Switch service to Natwest and have been paid £200 for doing this. Reviewed on: 9th March 2023

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