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Barclays: Premier Current Account reviews

Name: Premier Current Account
Rating: 4.32 (101 reviews)

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4.23

Based on 101 reviews, last reviewed 29th Mar 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

19%

Latest highest rating:

5

The biggest advantage with Barclays is that you know... The biggest advantage with Barclays is that you know as a customer if down the line any issues occur Barclays won’t shy away from remediating and will... Read more Reviewed on: 29th March 2025

Latest lowest rating:

1

A disaster of a bank. I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volu... Read more Reviewed on: 25th May 2024

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier Current Account reviews (101)

Review of the Barclays, Premier Current Account:

friendly useful upscale

Good standard of employees, knowledgeable and with attention to detail in the Premier Banking Service. Could be a bit more flexible to accomodate customer timetable. Innovative and customer oriented account. Gives lots of extras and freebies. Reviewed on: 29th April 2015

Competent. But at a price.

Been with Barclays since I was a kid. Always had helfpul support from their staff, my most recent was regarding USD. I complained that they don't pay credit interest, and the women looked on line then suggested that I try a different one of the Big 4. I did and now am moving my USD a/c to Lloyds! The Premier a/c used to give free coffees at Cafe Nero. Last year my wife received a lovely tea set - tea pot, cups and a variety of teas. Their black debit card can be exchanged for one with a photo of your choice on it. Otherwise I see little value - even the cash point withdrawals are lmited by the machines rather than the card. Reviewed on: 18th July 2023

Good service

Good service, upgraded me to premier account, no complaints. Reviewed on: 17th June 2023

best thing is to never deal with them

I was a customer for 10 years since I come to the UK, when my wealth grew, income, etc. got Barclays Premiere for 7 years or so. they decided to close my account without notice, without any given reason, and without any questions. they can see the entire history of how I was earning money from the day when I came to the UK entire history, including my rent, salary, tax returns, savings, pensions, and investments all connected to Barclays. they said to come to the branch to withdraw money, I came twice, and twice I was told I need to fill out the form/send an email to withdraw my money. why you would say so on a phone if you would know they didn't want to talk at all about anything, filed two complaints, once I get a resolution, plan to escalate it to the financial ombudsman and journalists. "Barclays Premier, we here for you" - to help you build your wealth, and when you are wealthy enough - we destroy your life by closing your account without any reason, and miss inform you on the phone so you waste more time, more stress the best use for a Barclays account, open it, then go elsewhere where current account switch offers are in place, switch away, and forget about Barclays forever, products are neither good, and you will not miss anything, even if you qualify for the top1% customers who are 'premiere' there is no single reason why you should bank for them. Payment limits for the premiere are 130k (any new bank have already 250k or 1 million limit). Transaction fees on non-sterling - any good bank/credit card don't have them. Savings - Barclays for a decade was not about savers, nor now. Pensions and Investments - overpriced, if you wish to waste your retirement better donate to charity, Barclays is not a charity. Mortgage - any building society will treat you much better. Branch service - would be much better if there would be no branch services, they simply don't care. Credit card - any other card is better, just any. any other products - it is just a complex thing, which does not deserve to be called a bank. Barclays is only good for one purpose only - for opening an account to close it by using the current account switching service elsewhere to get cashback, there is no other use for Barclays this is very sad because it was my first bank, which I never even though to close or use for switch service to get cashback, this is what you get when you are loyal... Reviewed on: 20th April 2023

Okay

Barclays meet my needs on a day to day need, not sure that their systems and management truly acknowledge and meet my particular needs. Having been a customer of theirs for a number of years you would think that they would know my personal requirements and be able to meet and accommodate them, this is not the case; it one fit model for all needs! Shame, Reviewed on: 6th April 2023

Great

Good personal service always attentive and there when I need them Reviewed on: 5th April 2023

Top class

Have everything at hand. Premium rates and good customer experience Reviewed on: 16th March 2023

Excellent service

Feel very happy regarding my relationship with this bank for over 25 years, They provide a excellent service and provide very good choice of investment opportunities Reviewed on: 16th March 2023

Just perfect.

Good with attention to personal needs. Reviewed on: 8th February 2023

Cesspit

pathetic costumer service and no reason to have this account whatsoever Reviewed on: 16th December 2022

Not worth the paper it's written on

Premier used to be a great service, but Barclays have gradually cut the benefits to virtually zero. All you get now is a black debit card, a higher cash withdrawal limit and a free £500 overdraft. Oh, and UK call centres. Reviewed on: 19th August 2022

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