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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 28th Nov 2024

690% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

A true mutual

Superb service and advice over forty years Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you so much for being a valued member all these years. It's great to see loyal members still using our services. We will continue to serve you for anything you need. Sam Dorrington, Branches Manager Response date: 18th September 2024

Professional capable and friendly

I have known the Society personally and professionally for more than 45 years. All its people have been in my experience capable straightforward accessible and friendly Reviewed on: 13th September 2024

Mobile app, safe, quick and simple to use

I find the mobile app encapsulates everything I need regarding my savings account. It's informative,safe,Good rates, and so simple to use. Highly recommend this product. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much for the great feedback regarding our app. We are always updating it to try and make it even easier to use! Sam Dorrington, Branches Manager. Response date: 18th September 2024

Good to save locally and rates are good.

Good to save locally and rates are good. The staff at Moreland Road are really helpful . Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you for the positive words, I will pass them onto the team here at Moorland Rd! Sam Dorrington, Branches Manager Response date: 18th September 2024

Excellent traditional bank

Excellent bank which still has branches and very helpful staff. Would definitely recommend. Reviewed on: 13th September 2024

Reply from Bath Building Society We are always happy to see Members visiting our branches, and will continue to serve yourself as long as you need us. Sam Dorrington, Branches Manager Response date: 18th September 2024

Competitive rates and online access for greater visi...

Competitive rates and online access for greater visibility. Easy to view app but sometimes slow and jittery. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you for the positive feedback! We are aware of the issues surrounding our online system and are continually attempting to improve them. Sam Dorrington, Branches manager Response date: 18th September 2024

Moorland Road branch .

I normally use Moorland Road branch . . . am always greeted with a smile. Priceless. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, the staff in Moorland Rd are always happy to help wherever possible, keep popping in whenever you need us! Sam Dorrington, Branches Manager Response date: 18th September 2024

We like small and local

We live down in Dorset but want our savings to be available to a small building society like the Bath BS. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

Good interest rates for savings.

Good interest rates for savings. Customer Service is very good over their chat platform. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our online chat, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

I've had morning but a positive experience so far wi...

I've had morning but a positive experience so far with bath building society. The only improvement I can suggest is with the app, it can be glitchy and sometimes you can't log in. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback. Our mobile app and Bath Online are both having improvement work carried out on them to make the process a lot smoother and to fix these issues. Charlotte Tillen, Savings Services Manager Response date: 20th September 2024

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