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ikumi okamoto

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All reviews (4)

Review of the Bath Building Society, Savings:

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The customer service is really good.

The customer service is really good. Prompt response as well Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our response times. Lauren - Customer Service Team Leader Response date: 11th February 2026

Review of the Bath Building Society, Savings:

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Good interest rates for savings.

Good interest rates for savings. Customer Service is very good over their chat platform. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our online chat, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

Review of the Bath Building Society, Savings:

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The customer service is excellent being so quick in...

The customer service is excellent being so quick in response and friendly. Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Review of the Bath Building Society, Savings:

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very good savings interest rates and exceptional customer service

I know that their savings interest rates are very high, which is why we moved some saving accounts to Bath Building Society. When I was opening accounts, the customer service was really helpful over the live chat and emails. They are also very quick in responding. I am always so impressed with their service. Reviewed on: 4th April 2023

Reply from Bath Building Society That's good to hear - thanks for the feedback we will pass it on to the customer service team, many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

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