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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Very responsive polite and clear with good products

Very responsive polite and clear with good products Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am happy to hear you have had a positive experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good customer relations and flexibility of products

Good customer relations and flexibility of products Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great service

Always friendly and helpful - good rates Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am glad to hear you found us helpful and friendly. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always excellent service.

Always excellent service. From knowledgeable people. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am glad to hear you found our staff knowledgeable. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good interest rates and helpful information

Good interest rates and helpful information Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy you are satisfied with our interest rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Offered a good savings product.

Offered a good savings product. Staff were very helpful when my branch was being refurbished. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are satisfied with your savings product and your experience with our staff. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good customer support and easy access to savings.

Good customer support and easy access to savings. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are happy with experience you had with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Very helpful staff, welcoming and warm service.

Very helpful staff, welcoming and warm service. Would recommend them! Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased that you would recommend us! Lauren - Customer Service Team Leader Response date: 11th February 2026

Wanted to set up a cash ISA , staff in the branch we...

Wanted to set up a cash ISA , staff in the branch were most helpful with setting one up Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with the support you received opening a Cash ISA. Lauren - Customer Service Team Leader Response date: 11th February 2026

Older Customer .

Always pleasant and friendly, keen to help by the staff and never kept waiting or ignored. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you find our staff friendly. Lauren - Customer Service Team Leader Response date: 11th February 2026

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