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Simonne Bailey

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All reviews (4)

Review of the Bath Building Society, Savings:

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Consistently good service .

We get fair offers when we renue bonds. Rates are good. Customer service is helpful and prompt cheerful Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thanks for the feedback. I'll pass it back to the team here regarding the great service! Sam Dorrington, Branches Manager Response date: 22nd October 2024

Review of the Bath Building Society, Savings:

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I find the staff reliable and courteous and the savi...

I find the staff reliable and courteous and the savings offers competitive. I have been a customer for more than 20 years and this has consistently been my experience Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for being a loyal member all these years, and we are glad that you enjoy the service we provide. Sam Dorrington, Branches Manager Response date: 18th September 2024

Review of the Bath Building Society, Savings:

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Satisfied customers for many years

we find that they are very friendly on the phone and quickly respond to requests. They are also very clear with their instructions and explanations. We are offered reasonable new investments when our bonds expire. the only wish is that our tax statements/certificates did not take so long in the postal service! Reviewed on: 27th February 2024

Reply from Bath Building Society Thank you for this great feedback. You should now being able to download tax statements when logged into your Bath Online account. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Review of the Bath Building Society, Savings:

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Friendly helpful with competitive rates

Been a member of the society for many years and always found they have time for me however small the question and their replies are clear. Their rates are in line or above average for the regular investor easy to deal with with clear instructions Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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