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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Highly recommended Building Society

I have received excellent customer service every time I have contacted my branch, whether in person or by phone. The savings rates are always very competitive. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

The staff are always helpful and knowledgeable when...

The staff are always helpful and knowledgeable when I have any queries. They are also very caring, especially when dealing with some older customers. It’s a joy to go into their branch in Moorland Road. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased you enjoy visiting our Moorland Road branch. Lauren - Customer Service Team Leader Response date: 11th February 2026

Superb Savings Accounts to help you grow your money

Bath Building Society have a fantastic range of Savings accounts. I've been using them over the past 30 years, either to save for something special or to grow my capital, depending on my financial situation at the time. Their banking app is very easy to use and their customer service in branch is always superb. Their variety of Savings accounts on offer and attractive interest rates mean there's always something to suit your needs and help you grow your money. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are satisfied with our products and customer service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and easy to set up

Opened online accounts. Easy process. Documents were posted to me in good time to complete the process quickly. Bath Building Society offered very competitive rates in comparison to other providers. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you were able to open your accounts promptly and easily. Lauren - Customer Service Team Leader Response date: 11th February 2026

Interest rates not as competitive as they use to be

I have held accounts with the Bath BS for many years, but their interest rates not as competitive as they use to be. Reviewed on: 10th February 2026

The customer service is really good.

The customer service is really good. Prompt response as well Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our response times. Lauren - Customer Service Team Leader Response date: 11th February 2026

Bath Building Society offers excellent customer serv...

Bath Building Society offers excellent customer service at a branch and on the telephone, but still has a little bit of work to do regarding the online experience, Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Philip, Thank you so much for the feedback, and it's great to hear you've had positive experiences when dealing with our staff both in person and over the phone. We are aware that our online/app offering might not be as up to scratch as we would all like it to be, and are working hard to rectify this as soon as possible to continue improving the digital experience. Regards, Sam Dorrington Branches Manager Response date: 13th February 2026

All good.

All good. No problems. Good service and communication. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are satisfied with your experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

great professional service- friendly, accessible, quick

great professional service- friendly, accessible, quick Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are satisfied with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Locals Matter

Great professional monetary advice and service, ensuring Locals Matter. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you feel we make our members feel valued. Lauren - Customer Service Team Leader Response date: 11th February 2026

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Bath Building Society: Savings reviews

32% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2370)

Highly recommended Building Society

The staff are always helpful and knowledgeable when...

Superb Savings Accounts to help you grow your money

Good rates and easy to set up

Interest rates not as competitive as they use to be

The customer service is really good.

Bath Building Society offers excellent customer serv...

All good.

great professional service- friendly, accessible, quick

Locals Matter

Review Bath Building Society: Savings now

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