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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2349)

A great Building Society

I get a friendly efficient response to any enquiry and believe rates to be competitive Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great range of savings products.

Great range of savings products. Staff are easy to contact and always helpful. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our range of products and our customer service. Lauren - Customer Service Team Leader Response date: 20th February 2026

Very satisfied long term customer

I have held savings with Bath BS for many years and have been very satisfied with returns and especially the way they run their business and communicate with customers. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our products and the way we communicate. Lauren - Customer Service Team Leader Response date: 20th February 2026

Good, old-fashioned personalised service.

First rate telephone queries answering by a real person. Always courteous, well spoken and easy to converse with and very helpful. Interest rates good. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am glad you are happy with our service and rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Helpful and friendly

staff are always so friendly and helpful, I am an older customer not used to doing things on line but one member of the Bath Branch went to the trouble to explain everything I had to do which was really helpful Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased to hear you received support to use our online services. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great personal Service, and great Savings Rates

Great personal Service, and great Savings Rates Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. We are pleased to hear you are happy with our savings rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great to deal with

Supportive staff always available to assist, and an excellent range of competitive savings option. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your positive feedback. It is lovely to hear you find us supportive, and you are happy with our savings options. Lauren - Customer Service Team Leader Response date: 11th February 2026

Staff always courteous and helpful

Staff always courteous and helpful Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. We appreciate your positive feedback. Lauren - Customer Service Team Leader Response date: 11th February 2026

uplifting suport.

i use the savings app this is great. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for sharing your thoughts. It’s great to hear that you’re finding the savings app helpful! Chris Burns – Customer Service Officer Response date: 11th February 2026

Always excellent knowledge and experience from the s...

Always excellent knowledge and experience from the staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your message. We’re committed to providing clear guidance and making sure every member feels confident in the help they receive, so your comments are genuinely appreciated. Chris Burns – Customer Service Officer Response date: 11th February 2026

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