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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2095 reviews)

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4.70

Based on 2,092 reviews, last reviewed 6th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Brilliant! I regularly visit the branch in Moorland Road as I live locally and always find the staff friendly and helpful…just Brilliant! Reviewed on: 6th October 2025

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Latest lowest rating:

2

I almost gave up applying for an ISA account. I almost gave up applying for an ISA account. The online form filling is unreliable, had to be restarted, entering information is not obvious, text b... Read more Reviewed on: 5th October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2095)

GOOD QUALITY PERFORMANCE THROUGHOUT

GOOD QUALITY PERFORMANCE THROUGHOUT Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Mikey, Thanks for the feedback. I am glad you've find interacting us easily and haven't had any issues. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

Easy ISA

Very simple process to open and fund an ISA Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Sara, Thanks for the feedback. I am glad you've find interacting us easily and haven't had any issues. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

The friendly bank.

Staff are freindly and quickly deal with queries and questions Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Hilaryjen, Thank you for your kind feedback! We're glad to hear that you find us to be a friendly bank and that our staff quickly deal with your queries and questions. Your feedback really helps us to be the best at what we do. We look forward to continuing to provide you with this high level of service going forward. Chris Burns - Customer Service Officer Response date: 10th March 2025

Bath Building Society is excellent because...

Interest rates are competitive; customer service is excellent, both in correspondence and in in-branch interactions. Reviewed on: 6th March 2025

Reply from Bath Building Society Thank you for your helpful feedback! We're pleased to hear that you find Bath Building Society excellent due to our competitive interest rates and outstanding customer service. Your satisfaction means a lot, and we look forward to continuing to provide you with excellent service. Chris Burns - Customer Service Officer Response date: 10th March 2025

Very friendly and accessible.

Very friendly and accessible. Easy to use. Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Stephen, Thank you for your positive feedback! We're pleased to hear that you find our service very friendly and accessible, and that it's easy to use. Your experience is our priority, and we look forward to continuing to provide you with excellent service. Chris Burns - Customer Service Officer Response date: 10th March 2025

Helpful and knowledgeable staff and lovely to be abl...

Helpful and knowledgeable staff and lovely to be able to visit a branch office Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Judith, Thank you for your kind feedback! We're glad to hear that you find our staff helpful and knowledgeable, and that you enjoy visiting our branches. Your positive experience is important to us, and we look forward to continuing to provide you with the best service possible. Chris Burns - Customer Service Officer Response date: 10th March 2025

Excellent SSAS easy access savings account

Excellent SSAS easy access savings account Reviewed on: 6th March 2025

Reply from Bath Building Society Hi John, Thank you for your message! We're glad to know that your savings account is easy to use and performing how you expect it to. Your experience is very important to us, and we look forward to providing you with even better service going forward. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great experience

I have had no issues and any questions I have had have been answered promptly. Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Matilda, Thank you for sharing your great experience with us! We're happy to hear that you have had no issues and that your questions have been answered promptly. Your experience is high priority, and we look forward to continuing to provide you with excellent service. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great online banking.

Bath Building Society have excellent online banking ‘Bathonline’ which is very easy to use Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Gordon, Thank you for your great feedback! We're pleased to hear that you always have a seamless experience when using our online platform. Your satisfaction is important to us, and we look forward to continuing to provide you with smooth and hassle-free service. Chris Burns - Customer Service Officer Response date: 10th March 2025

excellent personal advice from the start!

We had excellent personal advice from the Company Secretary in our own home at the beginning! Since then the investment has done well and the office staff have always been very helpful! Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Roger, Thank you for your kind words! We're delighted to know that you have had such a positive experience with our customer service team. Your feedback is important to us, and we look forward to assisting you again in the near future. Chris Burns - Customer Service Officer Response date: 10th March 2025

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