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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Helpful advice from informed staff.

Helpful advice from informed staff. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you find us helpful. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always friendly & helpful.

Always friendly & helpful. I've dealt with them for many years Reviewed on: 10th February 2026

A locally based with friendly and helpful staff

A local building society with friendly and helpful staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am pleased you are happy with the service you have received from us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent

Very friendly staff, quick and efficient, we have never had any problems, not matter what we are we're asking, Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am happy we are always able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026

Highest quality of personal service.

I have been a customer of BBS for more than 60 years, for both mortgages and savings and have always found their service to be of the highest quality. I have recommended the Society to many friends and colleagues and all have received the same personal and friendly service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are so pleased with our service and have recommended us to friends and family. Lauren - Customer Service Team Leader Response date: 11th February 2026

A trustworthy Building Society with their customer s...

A trustworthy Building Society with their customer service having a more personal feel. The savings accounts are limited but consistent, so I don't have to keep updating to a new caccount. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a more personal service with us. Lauren - Customer Service Team Leader Response date: 20th February 2026

Customer service is excellent!.

I am no longer living locally, unable now to call into the city branch. The customer service continues excellent. Thank you. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am sorry you are no longer able to visit us in branch, however I am happy we can still assist you over the phone. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Always easy to contact and to speak to a real person. Web site works well and is easy to navigate. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have a positive experience when speaking with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Have saved with bibs all my life.

Have saved with bibs all my life.They are a really friendly society, always there to listen and advise, and always give good advice on mortgages and savings.A great local company who have helped countless people over the years. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have enjoyed saving with us over the years. Lauren - Customer Service Team Leader Response date: 11th February 2026

So nice to be able to go into a branch office and di...

So nice to be able to go into a branch office and discuss with friendly and helpful staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

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Bath Building Society: Savings reviews

32% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2370)

Helpful advice from informed staff.

Always friendly & helpful.

A locally based with friendly and helpful staff

Excellent

Highest quality of personal service.

A trustworthy Building Society with their customer s...

Customer service is excellent!.

Excellent customer service.

Have saved with bibs all my life.

So nice to be able to go into a branch office and di...

Review Bath Building Society: Savings now

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