Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2095 reviews)

View other Bath Building Society products

4.70

Based on 2,095 reviews, last reviewed 7th Oct 2025

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Having a local branch is very important to me. Having a local branch is very important to me. Staff are helpful & friendly in the Bath branch. Reviewed on: 7th October 2025

Verified source

Latest lowest rating:

2

I almost gave up applying for an ISA account. I almost gave up applying for an ISA account. The online form filling is unreliable, had to be restarted, entering information is not obvious, text b... Read more Reviewed on: 5th October 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2095)

Can’t log in.

Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Madison, Thank you for your feedback. I am sorry to hear that you're experiencing issues logging in despite receiving a unique ID and changing your password. It would be great if we could arrange a good time for me to call you, so I can help resolve the issue. please if you get a chance, can you reach out to me via my direct email [email protected] or by calling our customer service team on 01225 330014 - you can ask for myself! I look forward to hearing from you soon, Chris Burns - Digital Support Team Response date: 10th March 2025

Very easy to open account

Very easy to open account and plenty of information available. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Margaret, Thank you for your message! We're glad to hear that you found it very easy to open an account and that there was plenty of information available. We strive to make the process as smooth as possible and appreciate your positive experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

Local Quality

A good local company to keep my savings. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that you consider us a good local company to keep your savings with. We value your trust and look forward to helping you again when needed. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great local provider, always welcoming, professional...

Great local provider, always welcoming, professional and committed to providing a truly exceptional customer experience. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your kind words! We're glad to hear that you find us to be a great local provider, always welcoming, professional, and committed to delivering a truly exceptional customer experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

A really great local Building Society

Competitive savings rates and excellent service for the local community Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your message! We're pleased to hear that you find our Building Society to be a great local institution with competitive savings rates. We appreciate your trust and look forward to continuing to meet your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Moorland Road Branch

Friendly and efficient, knowledgeable staff. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Lynn, Thanks for the feedback. We pride ourselves on the great service we give in branch and no task is too small. I will pass the kind words onto the team at Oldfield Park. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

It's always easy to get assistance in-branch or via...

It's always easy to get assistance in-branch or via telephone or email. They are members of the community and are always willing to help. Quality of service is high, communication is excellent and rates are fair and generous. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your wonderful feedback! We're pleased to hear that it's always easy for you to get assistance in-branch, via telephone, or email. We're glad that you find our service quality high and our rates fair and generous. We look forward to assisting you again soon. Chris Burns - Customer Service Officer Response date: 10th March 2025

Oldfield Park Branch.

Use the Oldfield Park Branch. Always happy helpful staff.l Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Annielou, Thanks for the feedback. We prid ourselves on the great service we give in branch and no task is too small. I will pass the kind words onto the team at Oldfield Park. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

Savings with excellent service.

All savings transaction completed without fuss and most efficiently. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that all your savings transactions were completed efficiently and without. We strive to provide excellent service, and it's great to know that we met your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Down to earth.

Down to earth , easy to find out things. 5 minuets to transfer one account to another. Will remain a new costumier. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Andrew, Thank you for your feedback! We're glad to hear that you find our service down to earth and easy to navigate. It's great to know that transferring accounts only took five minutes. We appreciate your continued trust and look forward to serving you again in the near future. Chris Burns - Customer Service Officer Response date: 10th March 2025

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Saver
from Sainsburys Bank 3.50 from 8 reviews
Fixed Rate Account
from Aldermore 4.37 from 12 reviews
Savings
from Nottingham Credit Union 5.00 from 6 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.74 from 330 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub