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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2326 reviews)

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4.75

Based on 2,326 reviews, last reviewed 24th Apr 2026

347% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

4

Good. Survey is too early as a new customer! Good. Unable to comment further at this stage as I’ve just opened the account Reviewed on: 24th April 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2326)

Good interest rates and helpful information

Good interest rates and helpful information Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy you are satisfied with our interest rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Offered a good savings product.

Offered a good savings product. Staff were very helpful when my branch was being refurbished. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are satisfied with your savings product and your experience with our staff. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good customer support and easy access to savings.

Good customer support and easy access to savings. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are happy with experience you had with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Very helpful staff, welcoming and warm service.

Very helpful staff, welcoming and warm service. Would recommend them! Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased that you would recommend us! Lauren - Customer Service Team Leader Response date: 11th February 2026

Wanted to set up a cash ISA , staff in the branch we...

Wanted to set up a cash ISA , staff in the branch were most helpful with setting one up Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with the support you received opening a Cash ISA. Lauren - Customer Service Team Leader Response date: 11th February 2026

Older Customer .

Always pleasant and friendly, keen to help by the staff and never kept waiting or ignored. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you find our staff friendly. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always incredibly helpful and nice

Always incredibly helpful and nice Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. We are pleased your experience has been helpful. Lauren - Customer Service Team Leader Response date: 11th February 2026

A great Building Society

I get a friendly efficient response to any enquiry and believe rates to be competitive Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great range of savings products.

Great range of savings products. Staff are easy to contact and always helpful. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our range of products and our customer service. Lauren - Customer Service Team Leader Response date: 20th February 2026

Very satisfied long term customer

I have held savings with Bath BS for many years and have been very satisfied with returns and especially the way they run their business and communicate with customers. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our products and the way we communicate. Lauren - Customer Service Team Leader Response date: 20th February 2026

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