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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

I have been with Bath Building Society since 2017, I...

I have been with Bath Building Society since 2017, I find it the best way to save money and it is easy to interact and withdraw funds. The staff are helpful and friendly. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with your experience. Lauren - Customer Service Team Leader Response date: 12th February 2026

Researched the best fixed 5 year ISA and Bath came o...

Researched the best fixed 5 year ISA and Bath came out tops !! highest interest rate and fast customer service response. When investing a high amount of money is was reassuring to have people there to answer questions efficiently Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our response times and products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and very good customer service over the p...

Good rates and very good customer service over the phone Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are happy with our rates and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always pleasant & professional.

Always pleasant & professional. Always share Up to date information , prompt service and share information about all the products available. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

very kind and paitent everyone has time for you

very kind and paitent everyone has time for you Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you have had a positive experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Friendly Society

Convenient locations, very helpful and friendly staff. Never have to wait long. Always acknowledged when entering clean bright building. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Best in the West

Always friendly and efficient service Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

A sound ship.

Excellent. A constant in a changing world with good communications, attitude and service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are pleased with our attitude and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent experience over many years with BIBS

I have banked with BIBS for many years and have always been impressed by their knowledge and friendliness. Recently I withdrew money from my account and when I arrived home I discovered it was £10 short. Within. 10 minutes of my arriving home BIBS were on the phone to apologise and to confirm that the money had been placed back into my account. I really was impressed by them. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased we were able to rectify this quickly and to a standard you were pleased with. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Excellent customer service. Helpful and still using passbooks which is exactly what is needed by those who can’t use internet. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy you are pleased with your Passbook. Lauren - Customer Service Team Leader Response date: 11th February 2026

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Bath Building Society: Savings reviews

32% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2370)

I have been with Bath Building Society since 2017, I...

Researched the best fixed 5 year ISA and Bath came o...

Good rates and very good customer service over the p...

Always pleasant & professional.

very kind and paitent everyone has time for you

Friendly Society

Best in the West

A sound ship.

Excellent experience over many years with BIBS

Excellent customer service.

Review Bath Building Society: Savings now

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