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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2326 reviews)

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4.75

Based on 2,326 reviews, last reviewed 24th Apr 2026

347% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

4

Good. Survey is too early as a new customer! Good. Unable to comment further at this stage as I’ve just opened the account Reviewed on: 24th April 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2326)

Interest rates not as competitive as they use to be

I have held accounts with the Bath BS for many years, but their interest rates not as competitive as they use to be. Reviewed on: 10th February 2026

The customer service is really good.

The customer service is really good. Prompt response as well Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our response times. Lauren - Customer Service Team Leader Response date: 11th February 2026

Bath Building Society offers excellent customer serv...

Bath Building Society offers excellent customer service at a branch and on the telephone, but still has a little bit of work to do regarding the online experience, Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Philip, Thank you so much for the feedback, and it's great to hear you've had positive experiences when dealing with our staff both in person and over the phone. We are aware that our online/app offering might not be as up to scratch as we would all like it to be, and are working hard to rectify this as soon as possible to continue improving the digital experience. Regards, Sam Dorrington Branches Manager Response date: 13th February 2026

All good.

All good. No problems. Good service and communication. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are satisfied with your experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

great professional service- friendly, accessible, quick

great professional service- friendly, accessible, quick Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are satisfied with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Locals Matter

Great professional monetary advice and service, ensuring Locals Matter. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you feel we make our members feel valued. Lauren - Customer Service Team Leader Response date: 11th February 2026

Very responsive polite and clear with good products

Very responsive polite and clear with good products Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am happy to hear you have had a positive experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good customer relations and flexibility of products

Good customer relations and flexibility of products Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great service

Always friendly and helpful - good rates Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am glad to hear you found us helpful and friendly. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always excellent service.

Always excellent service. From knowledgeable people. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am glad to hear you found our staff knowledgeable. Lauren - Customer Service Team Leader Response date: 11th February 2026

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