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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

ISA investment

Invested on line in a fixed rate ISA by transfer from a BBS savings account - very easy to set up. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you have been able to set your ISA with ease. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always get any issues sorted, no excuses

Always get any issues sorted, no excuses Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased we have been able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026

.Customer Service

I like being able to visit the building society and being able to speak to a person. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Friendly and efficient

Friendly and efficient helpful in every way Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am happy we are able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026

Same faces & competitive interest rates

I like the fact you recognise the staff and the interests rares are higher than other building societies and banks. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our interest rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

no problems experienced - service is very efficient

no problems experienced - service is very efficient and easy to use Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have not experienced any problems with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

I have been a customer for at least 20 years

I have been a customer for at least 20 years and always found them very approachable. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy you find us approachable. Lauren - Customer Service Team Leader Response date: 11th February 2026

Efficient local banking business.

I have been with Bath Building Society for 25 and always found them friendly, courteous and efficient. I recommend them strongly. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have always been satisfied with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great service and accounts

I have a saving account from bath and it’s great the customer support is really good and anytime I have any worries they are available to speak to, the app is really easy to use and straightforward Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your Savings Account and the service you have received. Lauren - Customer Service Team Leader Response date: 11th February 2026

Helpful advice from informed staff.

Helpful advice from informed staff. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you find us helpful. Lauren - Customer Service Team Leader Response date: 11th February 2026

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