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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2295 reviews)

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4.73

Based on 2,295 reviews, last reviewed 26th Feb 2026

247% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Fast service and great communication. Fast service and great communication. Rachelle dealt well with my account opening process today. Reviewed on: 26th February 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2295)

Excellent professional service given.

Always very friendly, knowledgeable and professional service given at the counter. Good rates of interest. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for leaving a positive review! It’s great to know you feel well looked after and that you’re happy with the rates we offer. Chris Burns – Customer Service Officer Response date: 11th February 2026

Friendly service- customer centric

Friendly service- customer centric Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. It’s great to hear that you’ve experienced friendly, customer‑focused service! Chris Burns – Customer Service Officer Response date: 11th February 2026

Great Building Society

Friendly help and kind with good products to offer savers. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased your are happy with our products. Lauren - Customer Service Team Leader Response date: 20th February 2026

Friendly, helpful and knowledgable

Bath Building Society offers a range of savings accounts and the team are always very friendly, helpful and knowledgable. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you find us helpful and knowledgeable. Lauren - Customer Service Team Leader Response date: 20th February 2026

I’ve been a m over here all for 50 years

I’ve been a m over here for 50 years - love that there are local branches with friendly staff members who recognise you - all of my family have accounts here too Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Angela, thanks so much for the positive feedback. The team in the branches pride themselves on helping our members however they can, and I'll be sure to pass on your words to them. Long standing members such as yourself are what keeps us going! Regards, Sam Dorrington Branches Manager Response date: 13th February 2026

Great customer service from technical support assist...

Great customer service from technical support assisting to repair my app Reviewed on: 10th February 2026

The Branch service is excellent with a knowledgable...

The Branch service is excellent with a knowledgable , well trained and motiovated team. Easy to access on-line Help tesam who respond quickly and sorted any log on issues . Reviewed on: 10th February 2026

Reply from Bath Building Society Hi David, thanks so much for the positive feedback. The team in the branches pride themselves on helping our members however they can, and I'll be sure to pass on your words to them. Regards, Sam Dorrington Branches Manager Response date: 13th February 2026

Exquisite services all through supplies and supports...

Exquisite services all through supplies and supports local people Reviewed on: 8th February 2026

Reply from Bath Building Society Thank you for sharing your review! It’s fantastic to hear that you’ve found our service to be consistently excellent. Chris Burns – Customer Service Officer Response date: 11th February 2026

Always treated like a person, not just a member.

Local, convenient. Friendly staff and helpful. Rates are always competitive, hours are convenient. Visited the Oldfield branch and was served by Antonia. I am always treated as a person, not just a member. Reviewed on: 4th February 2026

Reply from Bath Building Society Thank you for taking the time to leave such a wonderful review. I’m glad you find the branch convenient and our team friendly and supportive. I’ll be sure to pass on your kind words to Antonia at the Oldfield branch. If there’s anything more we can help with, we’re always here for you. Chris Burns – Customer Service Officer Response date: 11th February 2026

Very helpful staff, in the branch and on the phone

Very helpful staff, both in the branch and Ella was helpful when I rang with a query on the phone. Reviewed on: 3rd February 2026

Reply from Bath Building Society Thank you for sharing your feedback! I’m really pleased to hear that Ella was able to help when you called in with your query. I’ll make sure your kind comments are passed on. Chris Burns – Customer Service Officer Response date: 11th February 2026

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