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Bath Building Society: Savings reviews

4.73
Based on 2,289 reviews, last reviewed 22nd Feb 2026
244% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Satisfied customer I have had a regular saver with Bath BS for many years. Especially for such a small building society, the experience has been fantastic - online servi... Read more Reviewed on: 22nd February 2026
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Ryan Birch

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2290)

Always excellent knowledge and experience from the s...

5
Always excellent knowledge and experience from the staff Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your message. We’re committed to providing clear guidance and making sure every member feels confident in the help they receive, so your comments are genuinely appreciated. Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Staff very experienced and always happy to explain

5
Staff very experienced and always happy to explain Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your review. It’s wonderful to hear that you’ve found our staff to be knowledgeable and willing to take the time to explain things clearly. Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Excellent service always happy to help great products

5
Excellent service always happy to help great products Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your review! I’m really pleased to hear that you consistently receive excellent service and find our team always happy to help. Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Friendly local bank.

5
Great having a local bank that offers a good choice of savings. Friendly staff make you feel valued. Always willing to help with looking for the best savings account. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your lovely feedback! If you ever need any guidance with your savings or have questions about your options, we’re always here and happy to help. Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Good customer service.

5
I have had my savings with Bath Building Society for several years. Interest rates are always competitive. Access to savings excellent. Any problems are sorted quickly and well. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for sharing your review. It’s great to hear that you’ve trusted us with your savings for several years, and even better to know that you’ve consistently experienced competitive rates! Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Excellent professional service given.

5
Always very friendly, knowledgeable and professional service given at the counter. Good rates of interest. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for leaving a positive review! It’s great to know you feel well looked after and that you’re happy with the rates we offer. Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Friendly service- customer centric

5
Friendly service- customer centric Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. It’s great to hear that you’ve experienced friendly, customer‑focused service! Chris Burns – Customer Service Officer Response date: 11th February 2026
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Bath Building Society

Great Building Society

5
Friendly help and kind with good products to offer savers. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased your are happy with our products. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

Friendly, helpful and knowledgable

5
Bath Building Society offers a range of savings accounts and the team are always very friendly, helpful and knowledgable. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you find us helpful and knowledgeable. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

I’ve been a m over here all for 50 years

5
I’ve been a m over here for 50 years - love that there are local branches with friendly staff members who recognise you - all of my family have accounts here too Reviewed on: 10th February 2026
Reply from Bath Building Society Hi Angela, thanks so much for the positive feedback. The team in the branches pride themselves on helping our members however they can, and I'll be sure to pass on your words to them. Long standing members such as yourself are what keeps us going! Regards, Sam Dorrington Branches Manager Response date: 13th February 2026
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Bath Building Society

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