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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Researched the best fixed 5 year ISA and Bath came o...

Researched the best fixed 5 year ISA and Bath came out tops !! highest interest rate and fast customer service response. When investing a high amount of money is was reassuring to have people there to answer questions efficiently Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our response times and products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and very good customer service over the p...

Good rates and very good customer service over the phone Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are happy with our rates and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always pleasant & professional.

Always pleasant & professional. Always share Up to date information , prompt service and share information about all the products available. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

very kind and paitent everyone has time for you

very kind and paitent everyone has time for you Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you have had a positive experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Friendly Society

Convenient locations, very helpful and friendly staff. Never have to wait long. Always acknowledged when entering clean bright building. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Best in the West

Always friendly and efficient service Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

A sound ship.

Excellent. A constant in a changing world with good communications, attitude and service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are pleased with our attitude and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent experience over many years with BIBS

I have banked with BIBS for many years and have always been impressed by their knowledge and friendliness. Recently I withdrew money from my account and when I arrived home I discovered it was £10 short. Within. 10 minutes of my arriving home BIBS were on the phone to apologise and to confirm that the money had been placed back into my account. I really was impressed by them. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased we were able to rectify this quickly and to a standard you were pleased with. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Excellent customer service. Helpful and still using passbooks which is exactly what is needed by those who can’t use internet. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy you are pleased with your Passbook. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent Service with Bath Building Society

From my ratings you can see that my experience of saving with Bath Building Society has been excellent over many years, with varied bons s and saving accounts. Easy to work with as the staff are always extremely efficient and pleasant. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you find our staff pleasant and efficient. Lauren - Customer Service Team Leader Response date: 11th February 2026

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