Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

View other Bath Building Society products

4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2349)

The ISA interest rates are Good

The ISA interest rates are not market leaders but very good. I like the fact I can transfer money from my ISA to my Bank account and it is there within days. On tel. Bath BS the staff are always friendly and helpful and after many years I am still with them as there is no need to change. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service and are able to transfer funds with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

My experience has been good generally

My experience has been good generally, but I'm disappointed that I can no longer request transfers of money to my bank account by telephone or email and my nearest branch is inaccessible since the local agency closed down. Reviewed on: 10th February 2026

Reply from Bath Building Society Dear Lelsey, Thank you for sharing your feedback. I’m really pleased to hear that your experience with us has generally been positive, but I’m sorry for the inconvenience caused by recent changes to how we process withdrawal requests and the closure of your local branch. I’m a little concerned to hear that you’ve had difficulties requesting withdrawals from your account over the phone, especially as this is a service we still offer. I’d really like the opportunity to speak with you about this to ensure there aren’t any other factors affecting your experience, and to make sure that going forward you’re fully up-to-date on the easiest and most convenient ways to withdraw from your account. Please feel free to contact me directly at [email protected], especially if you continue to experience any issues managing your accounts! Chris Burns – Customer Service Officer Response date: 12th February 2026

The service is very good and helpful with all you...

The service is very good and helpful with all you need Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy that you are satisfied with our service, Lauren - Customer Service Team Leader Response date: 12th February 2026

Thoughts from a former Bathonian.

I lived in Bath for many years, saving with the Bath Building Society. It was more than efficient but a pleasure to look into the branch as and when needed. For family reasons I no longer live in Bath, however I find that I can continue to manage my account efficiently via their excellent on-line service. I had no problem updating my home address with them following the move (which was not the case with some financial service providers). Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our online service and were able to update your address with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

positive experience as a new customer

I did not need to make an appointment to open an account, staff friendly , helpful, efficient , I did not have to wait in along queue. Kept me informed of the procedure whilst doing the " paperwork" Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am glad to hear you opened your account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Always there.

Always had a high level of attention when asking questions about certain aspects of account held with them, with that reassuring feeling afterwards. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am glad to hear you feel confident with your account. Lauren - Customer Service Team Leader Response date: 12th February 2026

Phone conversation

Very good help over phone with problems,especially when setting up with app. Reviewed on: 10th February 2026

When opening a cash isa on line I found it very easy...

When opening a cash isa on line I found it very easy , and any questions I had were answered promptly Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments, I am glad to hear you opened your ISA with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Bath Building Society - good for savings

Branch staff are helpful and friendly. Communication about interest rate changes etc is very good. And generally the interest rates are competitive. It's good to deal with a local building society that is still mutual. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to see you are happy with our service and interest rates. Lauren - Customer Service Team Leader Response date: 12th February 2026

I have been with Bath Building Society since 2017, I...

I have been with Bath Building Society since 2017, I find it the best way to save money and it is easy to interact and withdraw funds. The staff are helpful and friendly. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with your experience. Lauren - Customer Service Team Leader Response date: 12th February 2026

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings (discontinued)
from Raphaels Bank (inactive company) 4.06 from 1 reviews
95 day notice account
from RCI Bank 4.80 from 944 reviews
HomeSaver
from Tembo Money 4.44 from 51 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.86 from 406 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub