Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

View other Bath Building Society products

4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2370)

Allround good service

Easy to use web site. Friendly helpful staff. Good interest rates. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you find our website easy to use. Lauren - Customer Service Team Leader Response date: 12th February 2026

Can speak to local customer service!

I would recommend the building society except it doesn’t take new savers. when l called and spoke to a customer service adviser, he was excellent. Reviewed on: 11th February 2026

Reply from Bath Building Society Dear George, Thank you for your review. I'm pleased to hear that you were able to speak with our customer service team and that your experience with the adviser was excellent! With regard to your point about us not taking on new savers, some of our accounts are indeed only available to customers who have saved with us for at least 12 months, or to those who live, work, or study in the BA1 or BA2 areas. We regularly review these requirements to ensure we are offering the best possible options to potential new customers. We do, however, have a range of accounts that are available to customers who live outside of Bath or who do not already save with us. If you would like any more information about our accounts, or if you have any further questions, please feel free to reach out to me directly at [email protected]. Chris Burns – Customer Service Officer Response date: 12th February 2026

The staff are always friendly and extremely helpful.

The staff are always friendly and extremely helpful. So much more pleasant then dealing with a faceless organisation. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. It is nice to hear you are pleased with our service. Lauren - Customer Service Team Leader Response date: 12th February 2026

Helpful customer services, and respond quickly

Helpful customer services, and respond quickly Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you are happy with our response times. Lauren - Customer Service Team Leader Response date: 12th February 2026

Allways an amiable experience.

Allways an amiable experience. Polite and informative . Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are satisfied with your experience. Lauren - Customer Service Team Leader Response date: 12th February 2026

Excellent children & young people's savings accounts

Bath Building Society's children and young person's savings accounts are fantastic, and their customer service is excellent. They're also an important, visible, trustwrothy organisation within the local community. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. It is lovely to hear you are happy with your Savings accounts and our customer service. Lauren - Customer Service Team Leader Response date: 12th February 2026

Opened an account today - simple process.

Opened an account today - simple process. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were able to open your account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Came in to open a Bond account - very easy to do.

Came in to open a Bond account - very easy to do. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you were able to open your Bond Account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Access on line!

My only problem is their www site over complicated when I when to check on my account! Reviewed on: 11th February 2026

Reply from Bath Building Society Dear JJ, Thank you for taking the time to share your feedback. I’m sorry to hear that you found our website a little overcomplicated when trying to check your account - I know how frustrating that can be. We’re always looking at ways to make online access smoother and more intuitive, so your comments are genuinely helpful. If you ever need guidance navigating any part of the site, or if you experience any technical issues, please feel free to contact me directly at [email protected]. I will do my best to help resolve any complications! Chris Burns – Customer Service Officer Response date: 12th February 2026

Going in to Bath Building Society is a pleasure -

Going in to Bath Building Society is a pleasure - friendly, efficient and professional. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased to hear you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 12th February 2026

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

HomeSaver
from Tembo Money 4.46 from 51 reviews
Everyday Saver
from Barclays 4.56 from 141 reviews
Savings
from Virgin Money 4.18 from 108 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 421 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub