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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2133 reviews)

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4.71

Based on 2,133 reviews, last reviewed 15th Dec 2025

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

In branch service review

Clarity, accessibility, friendly staff. Reviewed on: 28th May 2025

Reply from Bath Building Society Thank you for your kind words. It’s great to know that you found our service clear, accessible and friendly - these are exactly the qualities we strive to deliver in every interaction. Chris Burns – Customer Service Officer Response date: 17th June 2025

I like the association with a West Country Building...

I like the association with a West Country Building Society, in addition to which, at present, it feels as if Jane Cox, efficient and friendly, is my personal banker! Reviewed on: 27th May 2025

Reply from Bath Building Society Thank you for your lovely feedback. It’s wonderful to hear that you value our Building Society, and I’m especially glad Jane Cox has made such a positive impression. We’re proud to have team members who bring both efficiency and friendliness to every interaction. Chris Burns – Customer Service Officer Response date: 17th June 2025

Chris great person

Chris great person and always willing to help Reviewed on: 14th May 2025

Reply from Bath Building Society Hi Andy, Thank you so much for your kind words! I'm truly grateful for the opportunity to assist and always aim to provide the best support possible. Your feedback means a lot. Chris Burns – Customer Service Officer Response date: 17th June 2025

Using a Power of Attorney to open an account

I opened an account for my mother under a Power of Attorney. The staff in your Wood Street branch were excellent as this transaction was more complicated than usual. They were very welcoming and very helpful. Reviewed on: 14th May 2025

Reply from Bath Building Society Hi Tony, Thank you for sharing your experience. I'm really pleased to hear that the team at our Wood Street branch made the process smooth and welcoming, especially with a more complex transaction like setting up an account under a Power of Attorney. Your kind words mean a lot to us! Chris Burns – Customer Service Officer Response date: 17th June 2025

Lovely friendly staff!

I went into the Moorland Road Branch and the staff were so lovely and friendly, a very happy customer! Reviewed on: 9th May 2025

In branch service review

Always someone accessible when you visit, very helpful. Reviewed on: 8th May 2025

Nice to have local branches

I like the personal contact that you get with Bath Building Society, and the fact that they still have local branches, which we use regularly. Always good service. Reviewed on: 8th May 2025

In branch service review

Opened up account very easily - though were told initially that booked would be available to pick up from the office, they arrived in the post one week late. Reviewed on: 6th May 2025

In branch service review

Everything is carried out exactly as I requested. Reviewed on: 6th May 2025

Chris helped to resolve an ongoing technical issue a...

Chris helped to resolve an ongoing technical issue and was very helpful and quick to respond Reviewed on: 2nd May 2025

Reply from Bath Building Society Hi Shaan, Thank you for sharing your experience! I'm pleased to hear that I was able to resolve your ongoing technical issue efficiently. I appreciate you taking the time to leave a review too! Chris Burns - Customer Service Officer Response date: 5th May 2025

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Bath Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2133)

In branch service review

I like the association with a West Country Building...

Chris great person

Using a Power of Attorney to open an account

Lovely friendly staff!

In branch service review

Nice to have local branches

In branch service review

In branch service review

Chris helped to resolve an ongoing technical issue a...

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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