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Bath Building Society: Savings reviews

4.65
Based on 1,829 reviews, last reviewed 28th Nov 2024
737% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024
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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024
Tania F's avatar
Tania F

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

5
I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024
Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Saving as a Student with BBS

5
Very happy with the Young Regular Saver scheme - one of the best rates in the county. Also, adding a new app for Mobile Banking makes managing my savings so much easier. Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you for your feedback, I am glad you have had a good experience with ourselves. If you ever need us we are always happy to help where possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Communication is excellent.

5
Communication is excellent with news and information. The ISA savings interest rates are always near the top end of the market. Their online website is easy to use. Can not fault the service provided. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much for the positive feedback. It's great to hear you're having such a brilliant time, and if you ever need anything we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Never had any problems.

5
Never had any problems. Great communication and easy to navigate website. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Appreciate traditional values.

5
It's always a pleasure to call into the Bath building society, such friendly staff and it still holds traditional values. So much nicer to be a member of this society than the bigger businesses. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Helpful staff

5
I like being able to go into my local branch on Moorland Road. The customer service at that branch and I he branch in town is always excellent. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

I think they are a good local Building Society.

4
I think they are a good alll round building society. Although I never tried to borrow from them so other than the ISA saving A/C. which they keep me fully informed I cannot speak for their other services Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you very much for your feedback. We are always happy to help whenever you need us. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Positive experience

5
Easy to set up with good interest rate, great for students. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Friendly Staff

5
The staff in the Oldfield Park Branch are very friendly, professionally and helpful Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Friendly staff team, helpful, prompt sevice, some go...

5
Friendly staff team, helpful, prompt sevice, some good products Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Great savings accounts and easy to open another account

4
Great savings accounts and easy to open another account Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

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