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Bath Building Society: Savings reviews

4.68
Based on 2,014 reviews, last reviewed 2nd May 2025
173% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Chris helped to resolve an ongoing technical issue a... Chris helped to resolve an ongoing technical issue and was very helpful and quick to respond Reviewed on: 2nd May 2025
Shaan B's avatar
Shaan B

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2014)

Review of the Bath Building Society, Savings:

Family friendly building society

5
Lovely, friendly and helpful staff who remember you when you visit. Always happy to give advice on latest products and deals. I am kept well-informed via post and email. Reviewed on: 4th June 2020
Reply from Bath Building Society Hi Sue, thanks for your wonderful review, we really appreciate it! Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Chris helped to resolve an ongoing technical issue a...

5
Chris helped to resolve an ongoing technical issue and was very helpful and quick to respond Reviewed on: 2nd May 2025

Quick and accurate help I have received today

5
Quick and accurate help I have received today Reviewed on: 30th April 2025

Katie was very helpful and direct

5
Katie was very helpful, direct and offered a solution to my problem very quickly. Issue was solved m. Reviewed on: 30th April 2025

In branch service review

5
Being able to visit a branch, get excellent service from very helpful staff and not being forced to do everything online. Very satisfied overall. Reviewed on: 28th April 2025

thank you, timely response as usual

5
thank you, timely response as usual Reviewed on: 24th April 2025

The use of the primary email address with which to w...

5
The use of the primary email address with which to withdraw funds is a great idea and works really well. Reviewed on: 24th April 2025

In branch service review

5
Not only very efficient staff team but also very efficient and very helpful. Both my wife and I have accounts with BBS and this review is for both of use. Reviewed on: 17th April 2025

In branch service review

5
The staff members are always welcoming, friendly and efficient. I don't know how my experience could be improved. Reviewed on: 17th April 2025

I received a quick response to my request

5
I received a quick response to my request Reviewed on: 17th April 2025

In branch service review

5
Friendly and Helpful Staff. An excellent face to face service. Reviewed on: 14th April 2025

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