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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Always ready to help and answer queries

Just good service and useful advice Reviewed on: 16th October 2020

Reply from Bath Building Society Good Afternoon, Thankyou for taking the time to send your response, Caroline, Customer support Department. Response date: 20th October 2020

Very prompt and helpful response to my Savings query by Liz.

Was only an initial enquiry about a Savings product but impressed with positive attitude and willingness to help. Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, Glad we were able to help promptly to your enquiry, Caroline,Customer Support Department. Response date: 20th October 2020

Information

Information given quick and without responding with an essay Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, thank you for your response, Caroline Customer support Department. Response date: 20th October 2020

Answered my question immediately.

Always helpful to older and, not so internet savvy people like me. Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, Thankyou for taking the time to send your response. Caroline, Customer support Department Response date: 20th October 2020

Efficient help

Barry was quick to reply and was helpful Reviewed on: 7th October 2020

Reply from Bath Building Society Good Morning, so pleased Barry was quick and helpful in his response, Many Thanks, Caroline, Customer support Department. Response date: 9th October 2020

Always helpful personal response

It is always a good experience, every response is positive and courteous Reviewed on: 5th October 2020

Reply from Bath Building Society Good morning, so pleased that you always experience a good experience, Many Thanks, Caroline, Customer Support Department. Response date: 9th October 2020

Opening an account on behalf of a trust

A helpful and responsive chat team put me in touch with the appropriate team to help me open an account on behalf of a trust. Reviewed on: 5th October 2020

Reply from Bath Building Society Good Morning, so pleased that we were able to help you sort out your Trust Account, Many Thanks, Caroline, Customer Support Department. Response date: 9th October 2020

Account Transactions

Very efficient service, responsive to requests. Reviewed on: 3rd October 2020

Reply from Bath Building Society Good Morning, Nice to hear that you received efficient service, Many thank, Caroline, Customer support Department. Response date: 9th October 2020

Good customer service

Good customer service on call earlier and got straight through Reviewed on: 2nd October 2020

Reply from Bath Building Society Good Morning, so pleased you were happy with the service you received, Thank you for your response, Caroline, Customer support Department. Response date: 9th October 2020

Helpful outcome

Easy to speak to a real person without having to click through multiple options on phone. They are always friendly and helpful. Barry even phoned me back when my mobile connection failed mid conversation. He guided me through the process of making my first on line transaction. Reviewed on: 1st October 2020

Reply from Bath Building Society Good Morning, Thank you for taking the time to respond, so pleased Barry was able to help you, Caroline, Customer support Department Response date: 9th October 2020

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