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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 12th Mar 2026

206% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2299)

Excellent customer service

Only have more competitive savings interest rates. Sorry to have to say that Reviewed on: 5th August 2020

Reply from Bath Building Society Good Afternoon, we are pleased that you are happy with our service. Sorry to hear that your feel as though our interest are not competitive. Interest Rates rates are low due to the Bank of England base rate being at an historic low rate, However our Core Products interest rates are well above average. Our Instant ISA appears in the best rate tables. Thank You for taking the time to respond, Please do not hesitate to contact us on 01225 423271 if you wish to discuss this further. Response date: 6th August 2020

Savings review

From my original phone call to receipt of application form and opening of 60 day notice account everything was carried in a very efficient manner Reviewed on: 5th August 2020

Reply from Bath Building Society It's great to hear you were pleased with our service. Holly, Customer Service Team Response date: 29th August 2020

Savings review

Local society. Issues can be dealt with face to face - useful because I couldn't get my details online! Reviewed on: 5th August 2020

Reply from Bath Building Society I'm pleased our friendly team could help you in the branch. Holly, Customer Service Team. Response date: 29th August 2020

Very efficient and friendly customer service

They dealt with my problem and resolved it very quickly Reviewed on: 5th August 2020

Reply from Bath Building Society Thanks for the fantastic feedback. I'm glad we could resolve the problem quickly for you. Holly, Customer Service Team Response date: 5th August 2020

Savings review

Very helpful both on initial enquiries and on transfer of deposits to ISAs Reviewed on: 4th August 2020

Reply from Bath Building Society Many thanks for your kind feedback. Holly, Customer Service Team Response date: 29th August 2020

Great support service from Holly, thanks.

Its hard to improve on excellence! Reviewed on: 4th August 2020

Reply from Bath Building Society "Its hard to improve on excellence!" - This is fantastic to hear. Thanks so much for taking the time to comment on the service you received, I was very happy to help. Holly, Customer Service Team Response date: 5th August 2020

Savings review

Ability to open ISA in branch, ability to transfer in. Friendliness and helpfulness of people Reviewed on: 3rd August 2020

Savings review

Polite helpful staff and (reasonably) quick answering phone with a person and not music (for long). Mention in literature whether / how long notice of rate reduction is given Reviewed on: 3rd August 2020

Reply from Bath Building Society Many thanks for your review, we really appreciate it! Holly, Customer Service Team Response date: 29th August 2020

fast personal service

Always very friendly, helpful, and quick to respond. Reviewed on: 3rd August 2020

Reply from Bath Building Society Great to hear you received a prompt and personal service, we really appreciate your feedback. Holly, Customer Service Team Response date: 5th August 2020

Efficient service including confirmation of withdrawal.

The branch in South Petherton is excellent, we don't know what we would do without it. Reviewed on: 3rd August 2020

Reply from Bath Building Society So lovely to hear, I will pass on your lovely comments to our South Petherton team. Holly, Customer Service Team Response date: 5th August 2020

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Bath Building Society: Savings reviews

206% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2299)

Excellent customer service

Savings review

Savings review

Very efficient and friendly customer service

Savings review

Great support service from Holly, thanks.

Savings review

Savings review

fast personal service

Efficient service including confirmation of withdrawal.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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