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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2133 reviews)

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4.71

Based on 2,133 reviews, last reviewed 15th Dec 2025

16% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

Interest rate chaser l

I like a pass book and you are local Reviewed on: 4th June 2020

Reply from Bath Building Society Passbooks are a great way to keep track of your savings, we are glad you like them. Hope to see you again soon. Holly, Customer Support Team Response date: 23rd June 2020

Our local building society

Very good attention by staff and well informed about products. Keep your staff rather than replacing with machines Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your lovely review. A machine could never beat our personal service. Holly, Customer Support Team Response date: 23rd June 2020

Long Time Relationship!

Through various accounts, I have dealt with BIBS for some 30 years or more - and never, ever, had a problem. Staff always so helpful throughout - most recently Emma Seymour whilst she was working from home! Ian Warren. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us Ian. We appreciate you have saved with us for more than 30 years, amazing! I will pass on your lovely comments to Emma. Holly, Customer Support Team Response date: 23rd June 2020

Great service in South Petherton

It is so brilliant to have a local agent in my nearest village. I couldn’t believe it when I moved here from Bath. Reviewed on: 4th June 2020

Reply from Bath Building Society So pleased you still had a local branch after moving out of Bath. Thanks for the lovely review. Holly, Customer Support Team Response date: 23rd June 2020

Great service

One of the last great independents and cannot be ignored in these confusing days of e commerce. Bath Building Society a mixture of old world values with new age business sense. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for the wonderful review . Holly, Customer Support Team Response date: 23rd June 2020

Lovely little building society which connects my local village with my home town.

My best friend from school (Claire Shannon) worked with you for MANY years right from school and I know many of your other staff are the same. I like that idea. Reviewed on: 4th June 2020

Reply from Bath Building Society Yes, we have many long standing members of staff. Thanks for the kind review. Holly, Customer Support Team Response date: 23rd June 2020

I do not discuss this sort of thing with family or friends.

Pre-lockdown: The office staff are polite, efficient, and courteous. During lockdown: I have been able to make my few basic transactions by post or phone. I do not make any financial transactions by internet under any circumstances. Reviewed on: 4th June 2020

Reply from Bath Building Society Nice to hear you are pleased with the service. Many thanks for the review. Holly, Customer Support Team Response date: 23rd June 2020

Always prompt, courteous and helpful

We always use the postal service but find that our requirements are dealt with quickly and helpfully. Reviewed on: 4th June 2020

Reply from Bath Building Society We appreciate you taking the time to review us, thank you! Holly, Customer Support Team Response date: 23rd June 2020

Friendly, easy to deal with.

Always friendly, knowlegeable and helpful staff. Easy to understand accounts. Unable to transfer money into account as no card machines. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the kind review. If you would like me to assist you in transfering funds electronically from a bank account please call me on 01225 423271 and I would be happy to help you. Holly, Customer Support Team Response date: 23rd June 2020

Friendly local Society

Very cheerful staff in branch. Very helpful lady with recent email communication too. Always a bit concerned about the steps into the Wood St. branch, although nothing much you can do to make them safer, I suppose. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your review I will pass to the fantastic team at Wood Street. Holly, Customer Support Team Response date: 23rd June 2020

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