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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.12 (205 reviews)

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4.02

Based on 205 reviews, last reviewed 22nd Jan 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

4

Communication with the team is clear and easy to und... Communication with the team is clear and easy to understand Reviewed on: 16th January 2025

Latest lowest rating:

1

Not taking payments on time or at all. Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by ... Read more Reviewed on: 22nd January 2025

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (205)

Review of the Blue Motor Finance, Car Finance:

Solutions

If I had any issues I was able to resolve them with no problems with one phone call, help was always available. Greatly appreciated Reviewed on: 10th December 2024

Brilliant Service

From start to finish. Great customer support. Everything was explained thoroughly and full documentation was sent to my email address for approval. The repayment price is value for money and I still cant believe I'm driving my new car. Thankyou Bluemotor Finance Reviewed on: 11th April 2024

Sam was very professional and the communication was...

Sam was very professional and the communication was excellent. Reviewed on: 11th April 2024

company ignore my attempts at contact.

Multiple problems with the car. After each has been reported, Blue motor finance close the complaint without doing anything and refuse to respond to emails. They are also always unavailable to you by phone. They eventually arranged for an inspection of my car, after I stated I wanted to reject it. They now won't give me the inspection report and won't answer my emails. Not sure what I'm supposed to do, except pursue legal action. Reviewed on: 6th April 2024

Staff were extremely helpful and supportive with my...

Staff were extremely helpful and supportive with my challenges. Reviewed on: 3rd April 2024

They were very supported during the finance process.

They were very supported during the finance process. Reviewed on: 31st March 2024

Very good communication with the service very happy...

Very good communication with the service very happy about it Reviewed on: 29th March 2024

Purchased a car on finance within two weeks it broke...

Purchased a car on finance within two weeks it broke down. Two months later the car is burning oil and complaint was raised. The mot on the vehicle is fraudulent had advisories on the previous one that was promised would be fixed. They have not been touched and the mot has passed with no issues. I’ve had an independent inspection carried out and over a week later I’m still waiting for someone to respond. I have a vehicle I am paying for and can’t use but have been told if I stop the payments it will affect my credit rating. Would not recommend anyone using blue finance. Reviewed on: 28th March 2024

Very quick service and response 10 out of 10

I had a question in regards to changing my payment date, this question was answered within 2 hours of my first Email and payment date updated the every same day, great customer service from the team at Blue Motor Finance team, would highly recommend reacting out if you have any questions in regards to your agreement. Reviewed on: 27th March 2024

Amazing beyond word

Few months back had my car was so happy Reviewed on: 27th March 2024

I highly suggest choosing Blue Motor Finance due to...

I highly suggest choosing Blue Motor Finance due to their quick approvals and responsible service, which made me feel satisfied . Thank you. Reviewed on: 21st March 2024

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