Smart Money People Logo

By Miles: Car Insurance reviews

4.90
Based on 12,694 reviews, last reviewed 14th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

5
When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Does exactly what they promise

5
Its refreshing to have a company offering non jargon paperwork and very simplified policies. I will never use another company to insure my car - fantastic Reviewed on: 22nd September 2022

Extremely easy to navigate

5
Your service has been incredibly amazing! Signing up was made easy and understandable. I pay much less than I ever have done too :) Reviewed on: 22nd September 2022

Brilliant simple to use service

5
The app is simple to use and explain everything really well. The customer service is really good and they are really helpful. They will help you with any queries you have. Reviewed on: 22nd September 2022

Money Saver

5
As a driver who doesn't do many miles, this has been a money saver. Reviewed on: 22nd September 2022

Great service

5
Great service so far couldn't fault nothing Reviewed on: 22nd September 2022

Best Insurance Company

5
Best Insurance Company for my pocket Reviewed on: 22nd September 2022

Great company

5
I am very happy with my insurance. It is affordable and works for me. Reviewed on: 22nd September 2022

Great value

5
Miles is really easy to install and use. Information and updates are sent very promptly. Reviewed on: 22nd September 2022

Best car insurance . You only pay l when you drive

5
Perfect insurance you pay when you drive maximum 150 miles on the daily bases Reviewed on: 22nd September 2022

Amazing service

5
By miles has changed my life. I would recommend them to everyone. Reviewed on: 22nd September 2022