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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12695 reviews)

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4.90

Based on 12,695 reviews, last reviewed 20th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Straight forward insurance

Getting insurance for a newly passed driver seems difficult these days and of course costly but with ByMiles you pay a lower overall premium and then for your mileage, so if like us you are at uni and don't use the car much it's a much better system, plus it saves money. Customer services are always quick to answer (email mostly) and are helpful. I'd definitely recommend for all new drivers. Reviewed on: 22nd September 2022

Brilliant is all I can say!

Does what it says on the tin - you pay for what you use which suits me! Especially in the current climate. App really easy to use and transparent. Reviewed on: 22nd September 2022

Open transparent service

Friendly, open transparent service and we only pay for what we use. It is win-win revolutionary model esply when you have more than one car in the family. Reviewed on: 22nd September 2022

I would definitely recommend to people as I have had a great experience

By Miles works for me as I don’t always use the same amount of miles a month and it’s nice to know sometimes your monthly cost is lower Reviewed on: 22nd September 2022

Excellent experience

Easy setup and convenient to use Reviewed on: 22nd September 2022

Great value for money

Love that you only pay for the miles you drive Reviewed on: 22nd September 2022

Happy and confident

I'm so grateful to have found this insurer for my car. I feel confident of their fairness and their fabulous customer service. I love also the interaction I have with them, hints, tips and news are always welcome. I have and always shall recommend By Miles to my friends. Thank you for always taking away the worries of insuring. Reviewed on: 22nd September 2022

By miles is a good company, no any issues atoll, I nearly one year with them, I have already saved some money.

I have two car insurance with by miles, I am very happy because I saved lots money, i tried other car insurance company aswell but they are asking toomuch money, but by miles trying to save people money, i am 100% recommending by miles giving good services. Reviewed on: 22nd September 2022

Bargain

You pay a small fee for the insurance for the year and then pay per mile and I am saving ££'s, they always update you on how much they will take at the end of the month Reviewed on: 22nd September 2022

Insurance

It sutes my lifestyle as I commute quite often socially Reviewed on: 22nd September 2022

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