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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

great customer service, very convenient, and great v...

5
great customer service, very convenient, and great value for money. very easy to keep track of your mileage via the app and also has the handy car medic in the app that tells you if there are any faults on your car which is really handy as you can get your car checked by mechanic early before your car breaks down. best insurance company ever!!!! Reviewed on: 16th August 2025
mohammed l's avatar
mohammed l

Excellent

5
Feel very happy been with you from last 7years Reviewed on: 16th August 2025
Sajjad 's avatar
Sajjad

Best price ever for the miles we do.

5
Best price ever for the miles we do...mostly around town Reviewed on: 16th August 2025
Chris W's avatar
Chris W

Service with a smile

5
Had trouble at first connecting the device to my car. Rang customer services and they talked me through the steps. Great service .love the way you pay by miles as do under 2000 miles a year Reviewed on: 16th August 2025
Angie W's avatar
Angie W

By miles

5
Always readily avaliable when I needed to contact/speak too,very friendly staff! Reviewed on: 16th August 2025
John Fitzgerald's avatar
John Fitzgerald

It’s simple

5
It’s simple and straightforward. No hidden catches. Reviewed on: 16th August 2025
Richard Walker's avatar
Richard Walker

Bymiles had been amazing.

5
Bymiles had been amazing. The app has all the information you need and you can also track where your car is if you ever forget where you parked. It also gives all the breakdown info you need. Really good value for money too. Reviewed on: 16th August 2025
Ruks's avatar
Ruks

Great way to insure a vehicle

5
I think its a great way of insuring your car, both mine and my wife have insurance with you and it great and simple process. very happy with the service and always mention it to our friends and family. Reviewed on: 16th August 2025
John H's avatar
John H

I'm with more 3 years with the by miles, I never had...

5
I'm with more 3 years with the by miles, I never had problems with them,they was helpfully, quick costumers service, Reviewed on: 16th August 2025
Szabo's avatar
Szabo

Helpful, supportive, informative

5
Helpful, supportive, informative always respond quickly to all contacts. Reviewed on: 16th August 2025
Andrew M's avatar
Andrew M

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