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By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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0%
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Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Best way to save money if you don’t drive a lot.

4
Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it will take you to the website and will add this £100 for u automatically. Get a quote and you will get £100:(no space ) . https://bymiles.co.uk/refer/EK65LVH Reviewed on: 20th February 2025

Great start and eco friendly

4
Not done a full year as yet but quote was reasonable, I enjoy the app and like that it discourages unnecessary car journeys which is great for the environment. Reviewed on: 21st September 2022

Amazing value and quality

5
Been really easy to set up and the staff are second to none and always there to help never let me down once seen u have started my policy will always reccomend Reviewed on: 21st September 2022

Covered but not the best experience

2
The app and the way payment works is great for people that don't drive much. Claiming however was less than smooth. You are passed between 3-4 different companies and communication could be improved. Some of their policy wording is vague and they try to use that against you. Some representatives at some of the companies are abrasive which does nothing to defuse a highly anxious and stressful period of your life. It's been hard work and I don't feel like I was, looked after, reassured and put into a position to carry on with my life while things were taken care of. If you rely on your car for commuting do not go with this company. You could be left without transport for over 2 weeks. Reviewed on: 21st September 2022

Absolutely, stress free insurance.

5
The People, fantastic. The rates, brilliant. A handy app to track every journey with clear account usage an overview, of course they have that! If there’s one thing I don’t worry about, at all, it’s my car insurance, because ByMiles keep everything so transparent and simple. They are one of very few companies I actually recommend to family and friends, that’s how confident I am in them. You’ve got one returning customer right here! o/ Reviewed on: 21st September 2022

Cost effective Excellent Customer SEvise

4
The cost of my car insurance has reduced by me 30% and the technology provided has enabled me improve my carbon foot print Reviewed on: 21st September 2022

Fair prices

5
Brilliant value for money. Cant fault them. Reviewed on: 21st September 2022

MILES BETTER

5
EASY TO JOIN AND EASY TO KEEP TRACK OF. THIS SEEMS A MUCH FAIRER WAY OF COVERING YOUR DRIVING NEEDS. LESS MILES LESS DOSH Reviewed on: 21st September 2022

Excellent

5
Very good company and genuine. Reliable Reviewed on: 21st September 2022

Best insurance I never had

5
I couldn't believe in the beginning but after 2 year with this company I saved a lot of money, best insurance price in the market, best customer service and easy to install and control your millage. Reviewed on: 21st September 2022

Great insurance

5
Makes having a car afford for young drivers Reviewed on: 21st September 2022