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By Miles: Car insurance reviews

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4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles are simply the Best.

5
By Miles are simply the Best. Your kept informed on a daily basis of your miles and cost to your pocket. Customer service is a breeze. Finally at the end of my 1st year insured by them I received a refund of 12% for lower then expected miles used WOW who does that. Extremely happy to be in the family of by Miles and highly recommend to other drivers looking for low mileage low cost insurance. Reviewed on: 13th August 2025
Barry K's avatar
Barry K

It is a fair insurance company and their application...

5
It is a fair insurance company and their application is excellent. Reviewed on: 13th August 2025
Rafa O's avatar
Rafa O

Great value and user friendly

5
Great value for people like me who are using very low mileage, everytime i have a query the staff have been very helpful. The app is very user friendly. This is my 3rd year using bymiles and so far im impressed, i have recommended them to a few others, and i wont be changing back to a large insurance company anytime soon. Reviewed on: 13th August 2025
Moira B's avatar
Moira B

Best policy I’ve had in 47 years of driving

5
Peace of mind, easy to adjust paid-for miles depending on need, great value for money, excellent customer service. Recent non-fault claim dealt with quickly and easily. Reviewed on: 13th August 2025
Helen C's avatar
Helen C

Excellent value especially for those with low mileage.

5
Excellent value especially for those with low mileage. Reviewed on: 13th August 2025
Shaz J's avatar
Shaz J

Ideal for low users

5
I don’t use my car as much as I used to, so I find By Miles my best option. Reviewed on: 13th August 2025
AJT's avatar
AJT

Amazing value and customer service!

5
Amazing value insurance including breakdown cover and a customer service centre that not only serves customers but does so friendly and efficiently! Reviewed on: 13th August 2025
Laura F's avatar
Laura F

Good value of low drivers low mileage.

4
Good value of low drivers low mileage. Very good customer service Reviewed on: 13th August 2025
Ai Ling Hor 's avatar
Ai Ling Hor

Excellent price and helpful customer service.

5
Excellent price and helpful customer service. The best company for people whose mileage is low, which is only fair. Reviewed on: 13th August 2025
S K's avatar
S K

Been great for me iv been insured bymiles 2years goi...

5
Been great for me iv been insured bymiles 2years going into 3 iv never in my past stuck with insurers because every year they up there annuals and try to shaft me but il stick with bymiles they beat there prices yearly Reviewed on: 12th August 2025
Shaun h's avatar
Shaun h

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