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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 3rd Sep 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Pay by miles driven makes sense!

This model of car insurance just makes sense if you don’t drive much. Everything has been easy and staff very pleasant. Only slight issue has been that we visit a location regularly which has no mobile reception so the tracker stops working, has to be reset and time taken (by Miles and customer) communicating with support Reviewed on: 13th August 2025

By Miles simply wonderful

By Miles provides a wonderful motor insurance service. As an over 60's driver who only drives approximately 3,000 peach year, By Miles offers exceptional value for money. I keep a careful log of how many miles I drive each month and an amount is paid each month. By Miles also provides an unrivalled customer service. Thank you. Reviewed on: 13th August 2025

Wouldn't go anywhere else.

I have been with them for a good few years now and would highly recommend them,they are an amazing company with unimaginable low prices. Very easy to navigate and great customer service. Wouldn't get insured by anyone else. Reviewed on: 13th August 2025

As a low mileage driver I’ve found By Miles to be a...

As a low mileage driver I’ve found By Miles to be a perfect fit for myself and good value also excellent service, I have actually recommended the company to another member of family in similar circumstances. Reviewed on: 13th August 2025

Price adjusting when the company By-Miles can drop...

Price adjusting when the company By-Miles can drop it they do. So the price is good when you want it Thank You Reviewed on: 13th August 2025

Fair and square

I think it's a great way to pay your insurance, it's value for money and you pay for the mileage you use so a much fairer system. You can also track your mileage. You could even choose to walk rather than use the car if you had an unexpected bill that month to save a wee bit of money that month. Reviewed on: 13th August 2025

Great way to save on car Insurance.... have a look!

Absolutely fantastic way to Insure my car, as I don't do many miles and slightly erratic when I do I'm only paying for the miles I actually drive! Although obviously I pay a yearly fee for my car to be covered fully comprehensive if I'm driving it also covers it when just parked at home for when I don't use it. Although I didn't have to I decided to pay for my estimated miles in advance as I get a full refund for the miles I don't use. Reviewed on: 13th August 2025

It's perfect for: I only do 2500 miles/year

It's perfect for me since I only do 2500 miles per year. Often for holidays or days out. By paying my insurance this way I can budget better Reviewed on: 13th August 2025

Would highly recommend!

I have always had a positive experience with this company since I registered with them, great value for money and very responsive customer service when I need it.The app is excellent as it helps me to keep track of my miles and expenditure Reviewed on: 13th August 2025

Great Value & Peace of Mind:** "Competitive rates co...

Great Value & Peace of Mind:** "Competitive rates combined with outstanding support. I feel completely covered and confident knowing they have my back. Very pleased!" Reviewed on: 13th August 2025

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Pay by miles driven makes sense!

By Miles simply wonderful

Wouldn't go anywhere else.

As a low mileage driver I’ve found By Miles to be a...

Price adjusting when the company By-Miles can drop...

Fair and square

Great way to save on car Insurance.... have a look!

It's perfect for: I only do 2500 miles/year

Would highly recommend!

Great Value & Peace of Mind:** "Competitive rates co...

Review By Miles: Car insurance now

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