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By Miles: Car insurance reviews

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4.90
Based on 13,051 reviews, last reviewed 28th Sep 2025
33400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

I received over £300 back. I received over £300 back. Brilliant Reviewed on: 28th September 2025
Magdalena M's avatar
Magdalena M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13051)

Easy to mange, good value for money!

5
Easy to mange, good value for money! I have recommended you to my parents and they now use you too Reviewed on: 12th August 2025
Millie P's avatar
Millie P

As an disabled person who’s car is a essential metho...

5
As an disabled person who’s car is a essential method of transport to enable me to shop and attend hospital appointments and other health related meetings and only doing a very low mileage the cost of their fixed cost and paying for only milage use means I can afford this method of car insurance and continue a affordable essential lifestyle. Reviewed on: 12th August 2025
Geoffrey Levene's avatar
Geoffrey Levene

Solid staff. Transparent billing

5
Solid staff. No issues apart from tracker which was sorted out seamlessly. Clarity of billing is important and By Miles charges are transparent. Good notice when a charge is about to be debited etc. can’t fault them. Reviewed on: 12th August 2025
Victoria E's avatar
Victoria E

Excellent.customer service

5
I encountered some problems but the customer service was excellent and they did all they could solve them Reviewed on: 12th August 2025
Jim T's avatar
Jim T

Fantastic service

5
Fantastic service, as a low mileage driver I pay as I drive which saves me money all the time. I can monitor each journey on the app. which is great. Reviewed on: 12th August 2025
Stella R's avatar
Stella R

No charge for changing details

5
Great no problems when I needed to change to a new year and no charge for changing details. Reviewed on: 12th August 2025
Emma's avatar
Emma

Efficient and cost effective service.

5
Efficient and cost effective service. Absolutely problem free. Reviewed on: 12th August 2025
Jenny S's avatar
Jenny S

Cheapest car insurance I’ve had for decades.

5
Cheapest car insurance I’ve had for decades. Pay per mile is definitely the way forward for people who don’t drive lots of miles per day Reviewed on: 12th August 2025
Janine 's avatar
Janine

Absolutely Miles Better!

5
Easy to understand, straightforward, no hidden surprises! Reviewed on: 11th August 2025
Susan F's avatar
Susan F

excellent so far, definitely recommend

5
Been with you since Oct 24 - excellent so far, definitely recommend. Interested to see costs once I’ve done 1 year. Thank you Reviewed on: 11th August 2025
Jan Bentley Pearson's avatar
Jan Bentley Pearson

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