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By Miles: Car Insurance reviews

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4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
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Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12695)

Happy to have found by miles

5
Great costumer service, great product Reviewed on: 21st September 2022
Ali003001's avatar
Ali003001

An everybody-wins strategy

5
Come on, why didn't someone start doing this sooner? There's no point me paying for insurance when my car is idle at home, so I feel like I get a much better deal with ByMiles. It makes me conscious about when I drive, and encourages me to use my bike more, as it's not like I've already paid for the insurance to be on the road. Have recommended to several friends already Reviewed on: 21st September 2022
Mark Vaughan's avatar
Mark Vaughan

Best insurance

5
After being off the road for few years I lost my no claims bonus and all the insurance companies were charging a fortune to get me covered and I gear about this bymiles...I not only saved money in my monthly payments I only pay for what I drive ... sounds so fair.. thanks for this insurance company to make driving affordable for me... Reviewed on: 21st September 2022
Sush Setty's avatar
Sush Setty

Great for low mileage drivers

5
Have used By Miles since the pandemic as not used car much - did take a break and went with another provider due to travelling distance for new job - but came back after contract ended - easy to app - keeps track of all trips etc due to tracker device - even got per mile discount for being loyal customer Reviewed on: 21st September 2022
Sabina Kahn's avatar
Sabina Kahn

Straight forward car insurance.

5
Non extortionate car insurance that one pays knowing exactly how the amount was arrived at. Reviewed on: 21st September 2022
Daniel Kellman 's avatar
Daniel Kellman

Highly recommend

5
Couldnt be happier with by miles, I very rarely use my vehicle through the week as I get a lift to work. So paying for only the miles I drive makes so much sense Reviewed on: 21st September 2022
Perry's avatar
Perry

Excellent for low milliage drivers

5
Very easy to set up and mange your account Reviewed on: 21st September 2022
Keith Farley's avatar
Keith Farley

Best Car insurance provider

5
I've been with by Miles car insurance for 3 years. I've never had any issues and they have been amazing every renewal offering the lowest cost and best service. I have shopped about each year before renewing and nowhere is as cheap. Each year my yearly cost and price per miles has reduced. I'm fully comprehensive and my no years claims are protected. I am so glad I found by Mile's insurance. I have a little black box that is plugged into my car which records my Miles used. I've never had any issues at all with the device. The app is also great as you can check your milage usage and cost. You can see a record of usage each month, along with you premium, you can also check how much a journey will cost using the app. I will be staying with by Miles as they are amazing. Reviewed on: 21st September 2022
Kelly1993's avatar
Kelly1993

Cheap but good CS & comes with in app tracking

5
Cost wise, by miles is among the cheapest if you don’t drive a long way to work everyday. But besides cost, the best thing about by miles is its CS and app. Very helpful and easy to use. The app even offers a tracking and remote diagnosis tool out of the box, so I don’t need to spend extra for them. Reviewed on: 21st September 2022
Alvis HT Tang's avatar
Alvis HT Tang

Sensibly priced and then you just pay when you drive.

5
Apart for the upfront charge which is reasonable, the pricing is based on actual usage which makes it very fair. Reviewed on: 21st September 2022
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Rabiya Nagi

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