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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (222 reviews)

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4.70

Based on 222 reviews, last reviewed 14th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Good interest rates Good interest rates, great service and staff, easy to use app. Reviewed on: 1st June 2023

Latest lowest rating:

1

Delays, Slow, Unresponsive Originally applied back in September. Provided ID through e-mail and got ignored for several months. When I followed up, I was ignored again. Eventual... Read more Reviewed on: 14th February 2024

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (222)

Review of the Capital Credit Union, Loans:

DISCRIMINATION

One of Your staff has very Rude behavior and bad attitude !!! Asking customers to repeat 1000s time same issue And still never sorted !!!! Agents offer no Empathy !!! Poorly trained and uninformed representatives very bad service !!!! I Wll never recommend to any one !!! You need to work on to teach your representatives !!! Reviewed on: 28th May 2023

Really good helped me a lot

Excellent company and brilliant always there to help Reviewed on: 1st September 2021

cooker loan

my cooker broken down unexpectedly I contacted capital credit union to see if they could help me I have two children, I explained my situation to the member of staff on the phone they were very helpful and dealt with my application I was able to buy my new cooker. when paying back my loan I am also saving if anything else happens in the future I know I have something saved I am delighted with the services and the way they loaned to me. Reviewed on: 17th August 2021

Friendly and helpful loan advice..

Always a very helpful and friendly loan service. The Savings account is a no-brainer and as it's off and away from the High Street Banks, a lovely safe nest-egg. Thank you! Reviewed on: 11th August 2021

Personal loan

I have been borrowing from capital credit union for a number of years now and always find my experience smooth sailing and very pleasant Reviewed on: 30th July 2021

Kind helpful Staff

Answered my question helpful would recommend credit union to anyone who need a small loan Reviewed on: 25th July 2021

They're willing to help! Available when you need them.

I have been their member for long years! Recommended it for so many now are enjoying as members as well! Reviewed on: 21st July 2021

Clear Helpful Advice

Establishing the right amount of a loan with option to enter the lottery was just right for my income and repayment levels . Friendly knowledgeable people . Thank you Reviewed on: 14th July 2021

best loans

For me, CCU has been able to cover my member loan needs as a responsible lender, with the best low interest rates and less red tape than all the lenders I have dealt with in the past. Reviewed on: 14th July 2021

Loans

I have been with credit union for years they have helped me enormously I have paid my loans of and now save with them, the team is always on hand and always there to help Reviewed on: 11th July 2021

No Brainer

Professional people to deal with , feel they give information on other services that allow you to borrow , repay and save all included in your agreed payment package at an incredible interest rate , also the information I discussed with a member of the staff I am definitely getting ready to discuss my interest in taking out a mortgage with my credit Union, that would be a No Brainer lol . Reviewed on: 7th July 2021

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