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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

Used for a golf membership loan.

Used for a golf membership loan. Excellent service, speedy to get a decision with minimal fuss. Kept up to date with progress on my application at each stage. Final decision came through with a letter to confirm the outcome and payment schedule Reviewed on: 14th April 2025

Excellent customer service with my loan application.

Excellent customer service with my loan application. Reviewed on: 14th April 2025

Made it easy to borrow at a particularly hard time

My Mum went into a care home and I owned her flat but could not afford to do it up to rent it out. Capital Credit Union made it easy to borrow money and explained how I could pay it back quicker once I had rent coming in. They helped me at hard time when I was adjusting to my Mum being in a care setting. Reviewed on: 14th April 2025

easy and convenient

It has been an easy and convenient process from start to finish and tailored to my needs. Reviewed on: 14th April 2025

Very quick and efficient brilliant service

Very quick and efficient brilliant service Reviewed on: 14th April 2025

Good customer service and their services help me to...

Good customer service and their services help me to save some money Reviewed on: 14th April 2025

Refused loan application

The company did not approve my loan application. Reviewed on: 14th April 2025

Quick, easy, convenient, value for money

Quick, easy, convenient, value for money Reviewed on: 14th April 2025

Small, emergency loan

Excellent at helping me get a quick small, emergency loan that fit my budget. Reviewed on: 14th April 2025

The best possible loan provider.

The best possible loan provider. No hassle and easy to deal with. An example of five star service and treating you as an individual Reviewed on: 14th April 2025

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