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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

Helpful and friendly

I needed a loan to renovate the kitchen and a friend suggested Capital for their low rates. What I didn't expect was how friendly and helpful the staff were on the phone to me. Certainly not like banks! They seemed to really care about my individual situation and getting the best deal for me. Very impressed and will use their services again if I ever need to borrow more. Reviewed on: 9th June 2021

Reliable

They have good customer services. Loans are affordable to pay back with reasonable interest rate. They work as a team Reviewed on: 2nd June 2020

Un mare ajutor la nevoie

Într-adevăr,te ajuta când ai nevoie.recomand cu drag Reviewed on: 30th January 2019

Best company

I use this company Andreea recomand everyone Reviewed on: 26th November 2018

Helpfull

Happy , helpful, amazing company Reviewed on: 6th June 2017

Excellent

Wonderful,helpfull,fast and very effective about all their products,any problems and when you need help they are always there! Reviewed on: 21st April 2016

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