Smart Money People Logo
Share this page
Link copied

Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 751 reviews, last reviewed 15th Jul 2025
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025
Mr LR's avatar
Mr LR

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim
Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Capital Credit Union Loans reviews (751)

Excellent company

5
always keep you up to date with new products, applied for a loan and staff were so helpful and had the money within a few days. Reviewed on: 2nd July 2021
Denise Murray's avatar
Denise Murray

Personal loan

5
Low interested rates fair process. Reviewed on: 2nd July 2021
Darryl McCrossan's avatar
Darryl McCrossan

Customer service

5
I have been with capital credit for yrs. They are an efficient run company. I recently lost my job through illness they were very approachable did everything they could to help me through this tough time without badgering me with letters and phone calls everyday. I highly recommend them and have done so in the past. Hats of to everyone who works for this company they're the BEST. Reviewed on: 2nd July 2021
Diane Smith's avatar
Diane Smith

they are brilliant

5
they look after all their customers Reviewed on: 2nd July 2021
Richard Tindall's avatar
Richard Tindall

easy access to loans

5
Edinburgh credit union do a fantastic job,their staff are very helpfull and quick to organise your loan with the least amount of hastle,highly recomended! Reviewed on: 2nd July 2021
allan mackie's avatar
allan mackie

Real people

5
Never had an issuse its great dealing with real people who want to help you. Reviewed on: 2nd July 2021
Stuart Lee's avatar
Stuart Lee

Customer service

5
Customer service is so good and helpful all the time Reviewed on: 2nd July 2021
Pumuzile ndlovu's avatar
Pumuzile ndlovu

Easy to use

5
Easy to use app, funds transferred quickly and friendly staff. Reviewed on: 2nd July 2021
Linda Grieve's avatar
Linda Grieve

Fast, Friendly and Simple!

5
Joining was incredibly easy, and my loan application was approved within no time! A great, low risk way to boost my credit score :) Reviewed on: 2nd July 2021
Kellie's avatar
Kellie

Always helpful and quick turnaround

5
Always had a very positive experience using capital credit union Reviewed on: 2nd July 2021
Janet Hunter's avatar
Janet Hunter

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Capital Credit Union?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill