Paid advertisement
Smart Money People Logo
Newsletter

Capital Credit Union: Loans reviews

4.89
Based on 756 reviews, last reviewed 19th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026
Julie A's avatar
Julie A

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025
G t's avatar
G t

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Capital Credit Union Loans reviews (756)

Quick and easy

5
They have good ethics they will not lend money to people who can not afford to repay Reviewed on: 2nd July 2021

Friendly and knowledgeable advice

5
Very happy with the service I received. Their staff are knowledgeable and approachable and make the process as simple as possible. Reviewed on: 2nd July 2021

It is help when you need it

5
The wonderful combination of savings and loans is the. Trademark of Capital Credit Union. The professional manners and good aproa6 from the staff to the clients is amazing Reviewed on: 2nd July 2021

Simple easy financial management

5
Because the unexpected can happen at anytime by putting a little away from my salary I have on occasions had the pleasurable experience of using Capital Credit Union. Once for a major car repair and again for an unexpected prior to going on holiday. I found Capital easy to speak to and very understanding of my situation and being able to set up a loan quickly and with affordable payments. I believe in CCU that although now retired I continue saving with them as I know they can help others who find themselves with unexpected financial problems Reviewed on: 2nd July 2021

Excellent advice on financial serviced

5
When I needed help with my finances over quite a few years now, capital Credit Union came up with affordable loans. These loans have been crucial in helping me through many hard times. Reviewed on: 2nd July 2021

Excellent company

5
always keep you up to date with new products, applied for a loan and staff were so helpful and had the money within a few days. Reviewed on: 2nd July 2021

Personal loan

5
Low interested rates fair process. Reviewed on: 2nd July 2021

Customer service

5
I have been with capital credit for yrs. They are an efficient run company. I recently lost my job through illness they were very approachable did everything they could to help me through this tough time without badgering me with letters and phone calls everyday. I highly recommend them and have done so in the past. Hats of to everyone who works for this company they're the BEST. Reviewed on: 2nd July 2021

they are brilliant

5
they look after all their customers Reviewed on: 2nd July 2021

easy access to loans

5
Edinburgh credit union do a fantastic job,their staff are very helpfull and quick to organise your loan with the least amount of hastle,highly recomended! Reviewed on: 2nd July 2021

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Capital Credit Union?

    View all products