Smart Money People Logo
Go to business site
Share this page
Link copied

Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 753 reviews, last reviewed 1st Oct 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim
Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Capital Credit Union Loans reviews (753)

Simple easy financial management

5
Because the unexpected can happen at anytime by putting a little away from my salary I have on occasions had the pleasurable experience of using Capital Credit Union. Once for a major car repair and again for an unexpected prior to going on holiday. I found Capital easy to speak to and very understanding of my situation and being able to set up a loan quickly and with affordable payments. I believe in CCU that although now retired I continue saving with them as I know they can help others who find themselves with unexpected financial problems Reviewed on: 2nd July 2021
Alexander Hart's avatar
Alexander Hart

Excellent advice on financial serviced

5
When I needed help with my finances over quite a few years now, capital Credit Union came up with affordable loans. These loans have been crucial in helping me through many hard times. Reviewed on: 2nd July 2021
Iain Whyte 's avatar
Iain Whyte

Excellent company

5
always keep you up to date with new products, applied for a loan and staff were so helpful and had the money within a few days. Reviewed on: 2nd July 2021
Denise Murray's avatar
Denise Murray

Personal loan

5
Low interested rates fair process. Reviewed on: 2nd July 2021
Darryl McCrossan's avatar
Darryl McCrossan

Customer service

5
I have been with capital credit for yrs. They are an efficient run company. I recently lost my job through illness they were very approachable did everything they could to help me through this tough time without badgering me with letters and phone calls everyday. I highly recommend them and have done so in the past. Hats of to everyone who works for this company they're the BEST. Reviewed on: 2nd July 2021
Diane Smith's avatar
Diane Smith

they are brilliant

5
they look after all their customers Reviewed on: 2nd July 2021
Richard Tindall's avatar
Richard Tindall

easy access to loans

5
Edinburgh credit union do a fantastic job,their staff are very helpfull and quick to organise your loan with the least amount of hastle,highly recomended! Reviewed on: 2nd July 2021
allan mackie's avatar
allan mackie

Real people

5
Never had an issuse its great dealing with real people who want to help you. Reviewed on: 2nd July 2021
Stuart Lee's avatar
Stuart Lee

Customer service

5
Customer service is so good and helpful all the time Reviewed on: 2nd July 2021
Pumuzile ndlovu's avatar
Pumuzile ndlovu

Easy to use

5
Easy to use app, funds transferred quickly and friendly staff. Reviewed on: 2nd July 2021
Linda Grieve's avatar
Linda Grieve

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Capital Credit Union?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill