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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 753 reviews, last reviewed 1st Oct 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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2%
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0%
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1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Great staff

5
Amazing people help a lot I love capital credit union Reviewed on: 2nd July 2021
Michelle Grieve's avatar
Michelle Grieve

Personalised service

5
Having been saving with CCU for some years, I've always been happy with all aspects of service. I've also benefited from a loan with the credit union and speaking with anyone from the office is always a pleasure. Nothing is too much trouble and they're fully knowledgeable on all their products and happy to answer any questions. Reviewed on: 2nd July 2021
Ross7891's avatar
Ross7891

Loans

5
Very speedy and straightforward application process Reviewed on: 2nd July 2021
Alan Inglis's avatar
Alan Inglis

CCU value it's customers needs

5
Been with CCU for many many years and when I have needed them, they have been approachable, listened and always endeavoured to meet my needs. They have been invaluable in my life. Reviewed on: 2nd July 2021
Scott Dowdeswell's avatar
Scott Dowdeswell

Outstanding

5
Amazing helped me so many times , been with them for over 10 years and wouldnt compare them to no one else x Reviewed on: 2nd July 2021
Marianne nicholson 's avatar
Marianne nicholson

Great service

5
I have had many loans… great customer service Reviewed on: 2nd July 2021
Ashley Mansour's avatar
Ashley Mansour

Great costumer service

5
Great costumer service all people give us a lot help on any times Reviewed on: 2nd July 2021
Diego's avatar
Diego

Loans

5
Loan was quick and simple do apply for Reviewed on: 2nd July 2021
big-g.666@hotmail.com's avatar
[email protected]

Excellent service

5
Friendly staff and always happy to help you with any questions Reviewed on: 2nd July 2021
Nikki's avatar
Nikki

Such a helpful bunch

5
Never had an issue with this company staff are always friendly and willing to help in any aspect. Reviewed on: 2nd July 2021
amy mclean's avatar
amy mclean

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