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Capital Credit Union: Loans reviews

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4.94
Based on 751 reviews, last reviewed 15th Jul 2025
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025
Mr LR's avatar
Mr LR

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Loans

5
Very speedy and straightforward application process Reviewed on: 2nd July 2021
Alan Inglis's avatar
Alan Inglis

CCU value it's customers needs

5
Been with CCU for many many years and when I have needed them, they have been approachable, listened and always endeavoured to meet my needs. They have been invaluable in my life. Reviewed on: 2nd July 2021
Scott Dowdeswell's avatar
Scott Dowdeswell

Outstanding

5
Amazing helped me so many times , been with them for over 10 years and wouldnt compare them to no one else x Reviewed on: 2nd July 2021
Marianne nicholson 's avatar
Marianne nicholson

Great service

5
I have had many loans… great customer service Reviewed on: 2nd July 2021
Ashley Mansour's avatar
Ashley Mansour

Great costumer service

5
Great costumer service all people give us a lot help on any times Reviewed on: 2nd July 2021
Diego's avatar
Diego

Loans

5
Loan was quick and simple do apply for Reviewed on: 2nd July 2021
big-g.666@hotmail.com's avatar
[email protected]

Excellent service

5
Friendly staff and always happy to help you with any questions Reviewed on: 2nd July 2021
Nikki's avatar
Nikki

Such a helpful bunch

5
Never had an issue with this company staff are always friendly and willing to help in any aspect. Reviewed on: 2nd July 2021
amy mclean's avatar
amy mclean

Great company

5
Very helpful when I experienced financial difficulties. Reviewed on: 2nd July 2021
Amanda Handsley's avatar
Amanda Handsley

First class service

5
So Easy to set up and make payments Great communication Easy to use online services Reviewed on: 2nd July 2021
laura's avatar
laura

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