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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

72% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

The Loan application process.

The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of urgency. I highly recommend. Reviewed on: 15th July 2025

Always a positive experience when dealing with capit...

Always a positive experience when dealing with capital credit union, their staff always make it a personable and pleasant experience, Craig in particular I have spoken to numerous times over the years and is a helpful as they come an absolute gent. Reviewed on: 15th July 2025

Explain everything you need to know offers you the c...

Explain everything you need to know offers you the correct loan to go for Reviewed on: 10th July 2025

Excellent friendly service and great staff

Excellent friendly service and great staff Reviewed on: 8th July 2025

I have only ever had good experiences

I have only ever had good experience single mother of 4 was struggling at Xmas and no one else would except me but capital credit union did and repayments are so easy lovely team Reviewed on: 6th July 2025

actual caring people

Always had first class service from an actual caring person Reviewed on: 5th July 2025

I have been with capital credit union for 12 years o...

I have been with capital credit union for 12 years on and off and they have been brilliant with us. If we needed help they were there I would recommend it to anyone. Reviewed on: 5th July 2025

Great experience with CCU.

Great experience with CCU. From loans to savings the process was simple and smooth. Reviewed on: 2nd July 2025

Professional friendly easy to.

Professional friendly easy to.use Reviewed on: 2nd July 2025

Brilliant service

Great service very helpful going forward Reviewed on: 2nd July 2025

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