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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

actual caring people

Always had first class service from an actual caring person Reviewed on: 5th July 2025

I have been with capital credit union for 12 years o...

I have been with capital credit union for 12 years on and off and they have been brilliant with us. If we needed help they were there I would recommend it to anyone. Reviewed on: 5th July 2025

Great experience with CCU.

Great experience with CCU. From loans to savings the process was simple and smooth. Reviewed on: 2nd July 2025

Professional friendly easy to.

Professional friendly easy to.use Reviewed on: 2nd July 2025

Brilliant service

Great service very helpful going forward Reviewed on: 2nd July 2025

Loan application

+Our loan was processed and finalised very quickly, with minimal effort from us. The APR is reasonable and affordable Reviewed on: 2nd July 2025

Excellent straight forward service

Excellent straight forward service Reviewed on: 1st July 2025

Amazing company and staff!

Amazing company and staff! Always pleasant and willing to help Reviewed on: 30th June 2025

EASY TO APPLY FOR LOAN

I had.a loan and was able to.paybit off early with no issues. Reviewed on: 28th June 2025

Old fashioned personal banking is still alive

The fact that this Credit Union allows email communications is especially important for me as I work on secure sites and I'm not allowed my mobile phone during office hours. For me, CCU were one for the few I could even attempt to do business with because of this restriction. But aside from that, everyone I spoke to was super friendly, and just gave me the impression they genuinely wanted to help me out. I wouldn't go anywhere else for a personal loan - and I'll be using them when I get to the point of needing a mortgage Reviewed on: 28th June 2025

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