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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

70% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Loan application

+Our loan was processed and finalised very quickly, with minimal effort from us. The APR is reasonable and affordable Reviewed on: 2nd July 2025

Excellent straight forward service

Excellent straight forward service Reviewed on: 1st July 2025

Amazing company and staff!

Amazing company and staff! Always pleasant and willing to help Reviewed on: 30th June 2025

EASY TO APPLY FOR LOAN

I had.a loan and was able to.paybit off early with no issues. Reviewed on: 28th June 2025

Old fashioned personal banking is still alive

The fact that this Credit Union allows email communications is especially important for me as I work on secure sites and I'm not allowed my mobile phone during office hours. For me, CCU were one for the few I could even attempt to do business with because of this restriction. But aside from that, everyone I spoke to was super friendly, and just gave me the impression they genuinely wanted to help me out. I wouldn't go anywhere else for a personal loan - and I'll be using them when I get to the point of needing a mortgage Reviewed on: 28th June 2025

There a great company good to have by your side and...

There a great company good to have by your side and there alwyss offering help Reviewed on: 28th June 2025

Excellent and very quick service

Struggle logging in. Tried numerous times but wouldn’t let me Reviewed on: 28th June 2025

Great Customer Service

Great customer service and easy to set everything as we were guided through each step. Reviewed on: 28th June 2025

I have had loan before and very good

I have had loan before and very good Reviewed on: 27th June 2025

Very friendly staff and well mannered

Very friendly staff and well mannered Reviewed on: 27th June 2025

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