Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

View other Capital Credit Union products

4.93

Based on 754 reviews, last reviewed 12th Dec 2025

98% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (754)

Helpful and easy , would recommend to all

Helpful and easy , would recommend to all Reviewed on: 26th June 2025

Ease of use in applications, great repayment terms,...

Ease of use in applications, great repayment terms, prompt approval and easy to understand terms and conditions. Reviewed on: 26th June 2025

I made a loan few years ago and very pleased with th...

I made a loan few years ago and very pleased with the support and help which made it so easy and straightforward. Reviewed on: 26th June 2025

Excellent prompt service and good communication

Excellent prompt service and good communication Reviewed on: 26th June 2025

Customer service

Fast efficient service, always helpful Reviewed on: 26th June 2025

When I needed a loan the service I received was exce...

When I needed a loan the service I received was excellent I recommend this company always, the advisors are very polite and helpful and the repayments are affordable every month one happy customer thank you. Reviewed on: 26th June 2025

No nonsense loan processing

Very easy process which was completed without fuss, long drawn out procedures or difficult awkward questions. The staff were pleasant and efficient and made the process easy. Reviewed on: 26th June 2025

I have been a member since I was 17 now 53!

I have been a member since I was 17 now 53! and the service i have had over these years has been excellent. Always helpful staff if I needed anything. Really great service throughout. Reviewed on: 26th June 2025

Very hopefully help with me with my golf loan

Very hopefully help with me with my golf loan Reviewed on: 26th June 2025

Friendly.and helpful

They were friendly and explained the whole process. They kept me updated with everything. An easy excellent t process Reviewed on: 26th June 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Partners Credit Union 4.91 from 801 reviews
Loan (discontinued)
from Short Term Finance Ltd. (inactive) 4.79 from 322 reviews
Loans
from Voyager Alliance Credit Union 4.89 from 398 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub