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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 753 reviews, last reviewed 1st Oct 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Ease of use in applications, great repayment terms,...

5
Ease of use in applications, great repayment terms, prompt approval and easy to understand terms and conditions. Reviewed on: 26th June 2025
Andy Macdonald's avatar
Andy Macdonald

I made a loan few years ago and very pleased with th...

5
I made a loan few years ago and very pleased with the support and help which made it so easy and straightforward. Reviewed on: 26th June 2025
Mariana L's avatar
Mariana L

Excellent prompt service and good communication

5
Excellent prompt service and good communication Reviewed on: 26th June 2025
Neil G's avatar
Neil G

Customer service

5
Fast efficient service, always helpful Reviewed on: 26th June 2025
Carole Haggarty's avatar
Carole Haggarty

When I needed a loan the service I received was exce...

5
When I needed a loan the service I received was excellent I recommend this company always, the advisors are very polite and helpful and the repayments are affordable every month one happy customer thank you. Reviewed on: 26th June 2025
Irene a's avatar
Irene a

No nonsense loan processing

5
Very easy process which was completed without fuss, long drawn out procedures or difficult awkward questions. The staff were pleasant and efficient and made the process easy. Reviewed on: 26th June 2025
Kenneth 's avatar
Kenneth

I have been a member since I was 17 now 53!

5
I have been a member since I was 17 now 53! and the service i have had over these years has been excellent. Always helpful staff if I needed anything. Really great service throughout. Reviewed on: 26th June 2025
Ann-Marie Hughes's avatar
Ann-Marie Hughes

Very hopefully help with me with my golf loan

5
Very hopefully help with me with my golf loan Reviewed on: 26th June 2025
Gary m's avatar
Gary m

Friendly.and helpful

5
They were friendly and explained the whole process. They kept me updated with everything. An easy excellent t process Reviewed on: 26th June 2025
Tracy F's avatar
Tracy F

Well we needed a loan to help us out and after check...

5
Well we needed a loan to help us out and after checking out a few likely lenders we opted for Capital Credit Union, had no problems to speak of, repaid the loan over the allocated time, well pleased. Reviewed on: 26th June 2025
Stuart Fraser's avatar
Stuart Fraser

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