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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

72% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Excellent prompt service and good communication

Excellent prompt service and good communication Reviewed on: 26th June 2025

Customer service

Fast efficient service, always helpful Reviewed on: 26th June 2025

When I needed a loan the service I received was exce...

When I needed a loan the service I received was excellent I recommend this company always, the advisors are very polite and helpful and the repayments are affordable every month one happy customer thank you. Reviewed on: 26th June 2025

No nonsense loan processing

Very easy process which was completed without fuss, long drawn out procedures or difficult awkward questions. The staff were pleasant and efficient and made the process easy. Reviewed on: 26th June 2025

I have been a member since I was 17 now 53!

I have been a member since I was 17 now 53! and the service i have had over these years has been excellent. Always helpful staff if I needed anything. Really great service throughout. Reviewed on: 26th June 2025

Very hopefully help with me with my golf loan

Very hopefully help with me with my golf loan Reviewed on: 26th June 2025

Friendly.and helpful

They were friendly and explained the whole process. They kept me updated with everything. An easy excellent t process Reviewed on: 26th June 2025

Well we needed a loan to help us out and after check...

Well we needed a loan to help us out and after checking out a few likely lenders we opted for Capital Credit Union, had no problems to speak of, repaid the loan over the allocated time, well pleased. Reviewed on: 26th June 2025

I have always used Capital Crwsit Union for any loan...

I have always used Capital Crwsit Union for any loans, and they are always prompt and experienced. Great company Reviewed on: 26th June 2025

Good interest rates and excellent customer service.

Good interest rates and excellent customer service. Reviewed on: 26th June 2025

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